Academy Player Support Officer

6 months ago

Isleworth, United Kingdom Brentford Football Club Full time

**Job Title: Academy Player Support Officer**

**Department: Academy**

**Reporting: Academy Player Support Manager**

**Location: Training Ground - Jersey Road**

**Salary: Competitive**

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

**Inclusion Statement**

**Safeguarding Statement**

**The Role of Academy Player Support Officer**

The Player Support Officer will be an integral part of the multi-disciplinary team within the academy and support the delivery of the academy welfare strategy. The roles will have the opportunity to lead a robust, holistic player support programme that creates the best possible environment for our Youth Development and Foundation Phase players and their families. You will also work with Academy and Club staff to ensure that Brentford FC is carrying out its duty of care in the running of its Academy.

**Main Accountabilities**
- Build and maintain excellent and communicative relationships with all players and parents by understanding each player's background, ascertaining and providing the appropriate support they need from the club
- Help players and their families prepare for effective transitions throughout their academy journey. This will include inductions as well as exit plans for the Youth Development Phase
- Support staff in various academy stakeholder meetings. This can include parent complaint procedures, school meetings and further pastoral meetings
- Be an active member of multidisciplinary staff groups and contribute to player progress meetings as appropriate
- Support the planning, implementation and review of the academy life skills programme for Players, Parents and Host Families
- Effectively log, manage and record player interactions and issues
- To lead and manage the Parent and Player voice initiatives disseminating information back to Senior Management
- Engage with planning of tours and tournaments for the foundation and youth phase age groups
- Liaise with the recruitment department regarding all trialist arrangements in the foundation and youth phases to ensure a high-quality player and parent experience
- To deliver and co-ordinate personal development sessions with a focus on transitions, for players across all phases to enable them to become highly developed in a wide range of areas that will support their journey as a football player and independent young person
- To work with the wider Player Support team to develop and implement comprehensive transition programme as players move from through the age groups or exit the Academy
- To ensure that relevant processes are in place and continually reviewed to allow transitions to be managed and co-ordinated across all the phases
- Work collaboratively within the Academy Wellbeing Team to provide proactive solutions and promote the academy safeguarding standards for children & young people and ensuring that club policies and procedures are adhered to at all times
- Acting as first point of contact for issues and concerns raised by players and parents
- To ensure that any concerns you observe, or are raised with you in your role, are shared with the Safeguarding Team through appropriate channels
- Work alongside the Club’s safeguarding department to ensure best practice and Premier League standards are met
- Support the wider Player Support team as and when required and reasonable, this may involve travel to alternate club locations
- To support the club in line with audit requirements
- Other duties and responsibilities as required by your line manager

**General Club Accountabilities**
- To ensure compliance with all relevant Club policies, including health and safety policies and with specific reference to the data regulations
- To ensure compliance with all relevant legal, regulatory, ethical, and social requirements
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To ensure compliance with the Club’s Code of Conduct
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confi

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