Admin Assistant

2 months ago


Grays, United Kingdom Pure Energy Full time

Pure Energy are a market leading renewable energy company based in Essex installing a wide range of award-winning products.

As an Admin Assistant, you will be responsible for:

- Contacting customers with updates to engineers’ diaries (booking site visit dates for remedial works/amending install dates, times, etc)
- Perform customer service tasks for existing customers based on their queries, reconnecting monitoring devices, offering remote support on products
- Assist the company director and operations manager with administrative duties
- Liaise with company sales representatives, management staff and product manufactures daily
- Following up with install teams regarding booked work
- Calling customers to obtain payments for deposits and balance (after completion of installation)
- Completing handover paperwork and sending onto customers
- Registering warranty documents

Experience/Qualifications:

- Proficient with technology and experience with IT systems (crucial)
- Good verbal and written communication skills (crucial)
- Experience with CRM software (bonus)
- General understanding of Android and iOS devices along with Windows and Mac operating systems (bonus)

Working hours are Monday-Friday, 8.30am - 5.30pm with an hour lunch period.

This would be an office-based role, based in Thurrock, Essex.

**Job Types**: Full-time, Temp to perm
Contract length: 9 months

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Grays: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person


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