Customer Service Administrator

5 months ago


Camberley, United Kingdom KOOSA Kids Ltd Full time

**The role**

The Customer Service Administator forms an integral part of KOOSA Kids friendly Customer Service Team. Your role will be to provide first class customer service to the parents using our childcare services and administrative support across KOOSA Kids departments.

**Responsibilities**
- Be the first point of call for telephone and online bookings and queries
- Manage club absences on our internal bookings system, escalating any issues to the Customer Service Manager
- Managing incoming & outgoing post and recording data on special deliveries
- General administration support for all KOOSA Kids departments (Customer Service / HR / Recruitment / Operations / Finance / Marketing)
- General office support including providing relevant reports, photocopying, scanning, filing and shredding

**Skills & Experience**
- Ideally you have a minimum of 1 - 2 years office based customer service and administration experience
- Previous experience of telephone based customer service an advantage (full training will be provided)
- Demonstrate excellent written & verbal communication skills
- Good attention to detail
- Good working knowledge, or a strong interest to learn, Microsoft Office programmes, specifically Word & Excel
- Be an enthusiastic team player
- Have excellent time management & organisational skills
- Have a positive, can-do attitude & flexible approach to tasks
- Be reliable, friendly and professional at all times
- Be a people person with fantastic communication skills who takes pride in delivering outstanding customer service
- Have the ability to be cleared for an enhanced DBS check

**Hours**

Monday to Friday, 9:30am to 6pm. This is a fully office based role at our Head Office in Camberley, Surrey.

**Company benefits**

Company pension, discounted childcare, holiday pay, social activities, professional development, career progression & recognisable qualifications nationwide.



  • Camberley, United Kingdom CV-Library Full time

    Our client based locally to Camberley are seeking a Customer Service Administrator to join their busy team for the next 2-3 months. This role requires someone with previous office experience and a passion for customer service. Duties: Answer phones and take messages from our customers Log calls on a spreadsheet Forward customer requests to a member of the...


  • Camberley, United Kingdom OGT Full time

    **OGT is a leading global provider of clinical and diagnostic genomic solutions. We **believe** in creating products and partnerships that enable clinicians to deliver personlaised healthcare to patients and that empower clinical researchers to develop the next generation of **precision** medicines.** Our Customer Service Administrators are knowledgeable...


  • Camberley, United Kingdom BCA Full time

    **_Job Role - Customer Service Administrator_** **_Salary - £26,426 (£12.67 an hour)_** **_Location - BCA Blackbushe_** **_Working Hours - 40 hours per week between Monday and Sunday 7am-7pm on a rota basis_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just a...


  • Camberley, United Kingdom KOOSA Kids Ltd Full time

    This is a full-time position, working Monday to Friday from 9.30am to 6.00pm, based from our Head Office in Camberley, Surrey (GU15). **The role** The Customer Service Administator forms an integral part of KOOSA Kids friendly Customer Service Team. Your role will be to provide first class customer service to the parents using our childcare services and...


  • Camberley, United Kingdom KOOSA Kids Ltd Full time

    **The Role** Your role will be to provide first class customer service to the parents using our childcare services and administrative support across KOOSA Kids departments. **Responsibilities** - Be the first point of call for telephone and online bookings and queries - Manage club absences on our internal bookings system, escalating any issues to the...


  • Camberley, United Kingdom BCA Full time

    **_Job Role - Customer Service Administrator (Part Time)_** **_Salary - £13.69 an hour_** **_Location - BCA Blackbushe_** **_Working Hours - 16 hours per week between Monday and Sunday 7am-7pm_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just a normal vehicle...


  • Camberley, Surrey, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service is seeking a Senior Retail Customer Service Lead to oversee the effective operation of our retail shop at Frimley Park Hospital. The successful candidate will work on a full-time, permanent basis and receive a competitive salary of £11.95 per hour.About the Senior Retail Customer Service Lead role:Key responsibilities...


  • Camberley, Surrey, United Kingdom Royal Voluntary Service Full time

    We are seeking a Senior Retail Customer Service Lead to join our team at Royal Voluntary Service. This is a full-time, permanent opportunity offering a competitive salary of £11.95 per hour.About the Role:The Senior Retail Customer Service Lead will be responsible for supervising the effective operation of our retail shop, ensuring excellent customer...


  • Camberley, United Kingdom CV-Library Full time

    Property Services Administrator Full time, office based in Camberley Salary up to £30k + Benefits Are you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you! We are seeking a dynamic Property Services Administrator with excellent customer...


  • Camberley, United Kingdom Wendy B Ltd Full time

    Property Services AdministratorFull time, office based in CamberleySalary up to £30k + BenefitsAre you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you! We are seeking a dynamic Property Services Administrator with excellent customer service...


  • Camberley, United Kingdom Wendy B Ltd Full time

    Property Services AdministratorFull time, office based in CamberleySalary up to £30k + BenefitsAre you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you! We are seeking a dynamic Property Services Administrator with excellent customer service...


  • Camberley, Surrey, United Kingdom https:www.forcesfamiliesjobs.co.uksitemap Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Account Administrator to join our team in Windlesham. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and ensuring the highest standards of service delivery.Key ResponsibilitiesCommunicate effectively with key account...


  • Camberley, Surrey, United Kingdom https:www.forcesfamiliesjobs.co.uksitemap Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Account Administrator to join our team in Windlesham. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and ensuring the highest standards of service delivery.Key ResponsibilitiesCommunicate effectively with key account...


  • Camberley, Surrey, United Kingdom Nurture Landscapes LTD Full time

    Due to exponential growth in our business, we have an exciting opportunity for a Key Account and Customer Experience Support Administrator who will join our existing team.About the RoleOur support teams pride themselves on effectively assisting the teams & processes, to deliver service to the highest standards. In resolving any challenges that could impact...


  • Camberley, United Kingdom Dynamo Full time

    Customer Relations Administrator We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office. As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing...


  • camberley, United Kingdom Wendy B Ltd Full time

    Property Services Administrator Full time, office based in Camberley Salary up to £30k + Benefits Are you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you! Key Responsibilities include: Proactively manage assigned portfolio of properties...


  • Camberley, United Kingdom Wendy B Ltd Full time

    Property Services AdministratorFull time, office based in CamberleySalary up to £30k + BenefitsAre you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you!Key Responsibilities include:Proactively manage assigned portfolio of properties including;...


  • Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...


  • Camberley, Surrey, United Kingdom RGS Recruitment Full time

    About Our ClientRGS Recruitment is working with a leading residential estate management company to find a professional and enthusiastic Estate Services Adviser to join their team in Frimley.Key ResponsibilitiesThe successful candidate will provide office-based support to two of their team of eight Area Managers, delivering a positive, prompt and accurate...


  • Camberley, United Kingdom VINCI Facilities Full time

    Customer Services Representative Sub Division: Defence Location: Camberley Contract Type: Permanent Hours: Full Time - 40 hours - Variable Shift Pattern Creating and maintaining great places to live and work delivered by excellent people who care… Purpose of Role Call Handler Permanent, Full Time Salary: £27,000 Hours: 40 hrs...