Administration Assistant

6 months ago

Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

An exciting opportunity has arisen to join us as an Administration Officer within the ESTEP (Essex Support and Treatment for Early Psychosis) team based at Rochford Community Hospital, Rochford, Essex.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from patients.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

To work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.

To provide a competent, friendly and welcoming first point of contact for patients, staff and visitors either by telephone or face to face and to provide efficient data input and administrative support where required.

The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.

The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
Season ticket Loans

NHS discounts for staff

Excellent training facilities and opportunities

Buying and Selling annual leave scheme

The opportunity to work bank shifts and expand knowledge and experience in other areas

Salary Sacrifice schemes including lease cars and Cycle to Work

Day One Flexible Employer

Join our Staff Bank

What is staff bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

To operate as a centralised department providing a comprehensive administration service and functions within the Trusts’ Localities.

The service will ensure the timely and accurate recording of all activity across services using Trust information systems.

Post holders, as appropriate, will be required to provide administration duties on behalf of these services.

Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant.

You be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, vulnerable clients and carers. Maintain strict confidentiality at all times.

Record accurate messages and follow them up appropriately in accordance to department guidelines.

To deal face to face with patients and families seeking further help/information and to be aware of the needs of the clients and to deal in an appropriate manner with clients who can be hostile.

To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

Liaise with other Trust Departments, such as Estates and Facilities or IT, regarding maintenance and domestic issues relating to the Unit.

  • Administration Assistant

    7 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join us as an Administration Officer within the ESTEP (Essex Support and Treatment for Early Psychosis) team based at Rochford Community Hospital, Rochford, Essex. We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from patients. You...

  • Administration Assistant

    2 weeks ago

    Rochford, United Kingdom Essex Partnership University Nhs Foundation Trust Full time

    Job summary Essex Partnership University NHS Foundation Trust (EPUT) is looking for a Part Time Administration Assistant, to work Monday - Friday, - based at Rochford Hospital, primarily within the Welfare Office.The post holder must be flexible able to work on their own initiative and a part of a team.The role will involve frontline tasks, including...

  • Administration Assistant

    8 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Essex Partnership University NHS Foundation Trust (EPUT) is looking for a Full time administration assistant, to work primarily within the Welfare Office. The post holder must be flexible able to work on their own initiative and a part of a team. The role will involve frontline tasks, including telephone enquiries, cash handling and reconciling accounts,...

  • Administration Assistant

    2 weeks ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Job summary Essex Partnership University NHS Foundation Trust (EPUT) is looking for a Part Time Administration Assistant, to work Monday - Friday, - based at Rochford Hospital, primarily within the Welfare Office. The post holder must be flexible able to work on their own initiative and a part of a team. The role will involve frontline tasks,...

  • Legal Administrative Assistant

    6 months ago

    Rochford, United Kingdom Premier Wills (Rochford) Ltd Full time

    we have a position available for a Legal Administration Assistant, working within the sector of Wills and probate and specialising in Lasting Powers of Attorney at our central office in Rochford. We require the following person: - Who preferably has a legal background and experience in Wills and Probate matters and Lasting Powers of Attorney. - Be able to...

  • Administration Assistant

    6 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    An exciting opportunity has arisen to recruit a full time Administrator to support the Perinatal Service based at Rochford Hospital, Rochford for 4 days a week, 9am - 5pm. We are looking for individuals with a positive and compassionate approach to supporting patient care. The role will also include telephone calls from clients and due to the nature of the...

  • Administration Assistant/ Receptionist

    4 days ago

    Rochford, United Kingdom Essex Partnership University Nhs Foundation Trust Full time

    Job summary An exciting opportunity has arisen to join us as a Receptionist/Administration Officer within EPUT , based at Rochford Hospital.The role will require the successful applicant to cover across various sites across our region in a reception capacity, as well as covering administrative services based within our Rochford Hub.We are looking for someone...

  • HR Administrator

    2 weeks ago

    Rochford, United Kingdom CV-Library Full time

    HR Administrator We are currently recruiting for an experienced HR Administrator for our client based in Southend on Sea.  The HR administrator would provide full support to the HR Business Partner and provide recruitment and HR advisory service to managers and employees as and when required. Job Functions: Provide administrative support Assist...

  • Administration Officer

    6 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    COMMUNICATION You will be required to handle high volume of incoming and outgoing telephone calls to consultants, doctors, clinical staff and members of the public in a polite and efficient manner. There may be conflicts within these conversations that you will be expected to handle with a caring and calm attitude. Maintain strict confidentiality at all...

  • Administration Hub Lead

    6 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    We are looking to recruit an Admin Hub lead Lead to become part of our Welfare Team. This position will be based at Rochford Hospital. You will be expected to travel around other sites within our locality. The welfare team has offices in Rochford Hospital, Basildon Mental Health Unit, Brockfield House and The Linden Centre, Broomfield Hospital. This position...

  • Project Administrator

    2 weeks ago

    Rochford, United Kingdom Public Sewer Services Full time

    Project Administrator Rochford, Essex Permanent, Full time (47.5 hours) Competitive salary plus good overtime rates Are you a whiz at keeping chaos at bay?A maestro of multitasking?If " getting things done " is your middle name, we've got the perfect gig for you!We're on the hunt for a Project Administrator to join our project management team and keep the...

  • Administration Assistant

    6 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the nurse led integrated community respiratory team to provide admin support. The team have two sites, Rochford Hospital and Thundersley clinic and are looking for an experienced admin assistant to provide general duties, answering the phone and booking appointments. The team consists of B7 specialist nurses and...

  • Finance and Insurance Administrator

    6 months ago

    Rochford, United Kingdom Group 1 Automotive Full time

    **Finance and Insurance Administrator** **Overview** Here at Group 1 Automotive we are actively looking for an enthusiastic individual excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to hear from you. You will be welcomed into a friendly and supportive team and be part of our exciting...

  • Accounts Assistant

    6 months ago

    Rochford, United Kingdom James Waste Management Full time

    **About us** - **NO Agencies please** We are a family owned and run business in Rochford in Essex James Waste Management are looking for a part time account’s assistant to support our growing business, Hours of work Monday to Friday 12.30pm until to 5pm The successful applicants duties will include but not limited to: - Various administrative tasks to...

  • Accounts Assistant

    6 months ago

    Rochford, United Kingdom James Waste Management Full time

    **About us** We are a family owned and run business in Rochford in Essex James Waste Management are looking for a part time account’s assistant to support our growing business, Hours of work Monday to Friday 12.30pm until to 5pm The successful applicants duties will include but not limited to: - Various administrative tasks to support the smooth...

  • Group Human Resources Administrator

    6 months ago

    Rochford, United Kingdom Ipeco Holdings Full time

    **INTRODUCTION**: Ipeco Holdings Limited was founded in 1960. More than 50 years on it is still a privately owned UK company. We are engaged in the design, development, manufacture and test of niche products for the aerospace and defence industries. Principal products include aircraft crew seating, executive passenger seating, galley inserts, salt bath...

  • Assistant Psychologist

    2 weeks ago

    Rochford, United Kingdom Essex Partnership University Nhs Foundation Trust Full time

    Job summary *An exciting new opportunity has arisen for 1WTE band 4 Assistant Psychologist to join our Adult Inpatient Psychological Services Team in South Essex* We are looking to recruit an enthusiastic Assistant Psychologist to work in our well-established inpatient psychological services team.The post holder will be based in the south of our trust,...

  • Office Drainage Cctv Coder

    1 week ago

    Rochford, United Kingdom Public Sewer Services Full time

    Office Drainage CCTV Coder /Administrator Rochford- Office based Permanent, full-time  Competitive salary plus benefits   This role will principally involve coding drainage CCTV data using Wincan Software, working in conjunction with field-based Drainage Engineers, who undertake CCTV Drainage Survey and act as a fundamental Quality assurance for all CCTV...

  • Administration Officer

    6 months ago

    Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    To provide comprehensive and high quality Administration support to the Community Healthcare Frailty Virtual Ward and Collaborative Care clinical services at Rochford Hospital Are you dynamic, energetic and a team player? Do you want to be part of the South East Essex Intermediate Care Services? Then this post might be the challenge you have been looking...

  • Senior Care Assistant

    6 months ago

    Rochford, United Kingdom Stambridge Meadows Full time

    Position Senior care Worker Responsible to Management. **Purpose of Position** As senior care assistant the role is to support the person in charge and his or her assistant in all aspects of the home’s management, including taking temporary complete charge during the absence of the person in charge and his or her assistant. To help train junior...