Sales Consultant
2 weeks ago
**Pickfords **is looking for a dynamic **Sales Consultant** based at our **Cullompton** branch who is a competent sales professional with an elevated level of emotional intelligence capable of performing against sales targets.
Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.
**JOB PURPOSE**:
Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group and Network Sales Manager, identify, establish, and develop a successful OBS process, method, and strategy to effectively service the Group’s requirements.
This role is primarily office-based, but with the flexibility to do field surveys when required. Roughly 3 or 4 days office with 1 or 2 field, per week, an annual car allowance will be provided.
**RESPONSIBILITIES**:
- Answering incoming enquiries from all channels (including but not limited to Live chat, Web, lead generation, telephone) commercially reviewing them and action appropriately.
- Complete customer surveys via telephone, video call and self-survey information.
- All enquiries/quotations to be recorded in Navision.
- Identification of customer buying criteria.
- Price bounce to gauge customer reaction.
- Accurate costings via costing form and table.
- Determining margin through factors such as move date, insurance value, competition and customer confidence in brand.
- Insurance sales and uplifts.
- Introduce affiliate revenue streams.
- Prepare and submit quotation to customer.
- Follow up all jobs to conclusion and maintain records in Navision.
- Work with the Operations team to establish appropriate service standards, and to proactively seek service improvements.
- Provide holiday and sickness cover for Move Managers.
**SKILLS, KNOWLEDGE, AND EXPERIENCE**:
- Previous sales experience.
- Good negotiating and influencing skills.
- Excellent communication skills both written and verbal.
- Computer literate.
- Ability to build and maintain working relationships.
- Ability to understand both customer and competitive environment.
- Good networking skills.
- Commercial awareness.
**PERSONAL ATTRIBUTES**:
- Consultative Skills - understanding customer requirements and competitive environment.
- Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment).
- Organised.
- Ability to work under pressure and deliver to deadlines.
- Flexible, Proactive, and Approachable.
**HOW TO APPLY**:
Our client is committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
**Salary**: £30,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cullompton: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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