Epd Support Administrator
7 days ago
**EPD Support Administrator**
**Location**: Birchwood, Warrington
**Parking**:Not Specified
**Job Type**: Temporary
**Duration of booking**: Expected to last till end of September
**Proposed start date**: ASAP
**Sector**: Healthcare
**Base**:Office Based
**Band**: 3
**Pay Rates: 10.69**
**Working Days and Hours: Monday to Friday, 37.5 hours, 8.30-16.30**
**Job Purpose**
To provide an efficient, effective and confidential administrative support to the Education and Professional Development Team.
**Duties**
- To work as part of a team, providing confidential administration support to the Education & Development Team to ensure an efficient, effective and seamless service.
- Dealing with enquiries, often using own initiative, to ensure a timely response to all communications.
- To act as first point of contact for the team for both internal and external agencies, ensuring discretion and using own judgement on priority of any information received.
- To take responsibility for the efficient organisation of meetings and training on behalf of team and services including venues, meeting rooms, hospitality and equipment as required. Providing support, including the preparation and distribution of associatedpapers.
- To take and transcribe minutes of meetings.
- To plan, organise and maintain in a timely manner, electronic diaries of team.
- To assist in organising the booking of external conferences, seminars and events as directed.
- To answer, make and receive phone calls on behalf of the team.
- To order any stationery or general office supplies that may be required by the team
- To effectively record and act on messages on behalf of the directorate from clients, outside agencies and colleagues to ensure that timely appropriate action can be taken. To have an understanding and appreciation of confidentiality when dealing with sensitivepatient or staff related information.
- To assist in maintaining an effective filling and archiving system ensuring that all documentation and personal records are filed correctly and in the appropriate area allowing efficient and effective retrieval.
- To receive, open and distribute post.
- To undertake other duties as may be determined from time to time commensurate with the role and general responsibilities of this post.
- EPD Reception duties in core allocated times required.
**Qualifications, Skills and Experience**
- Administration experience and use of Microsoft packages.
- To possess or be willing to undertake a Level 3 apprenticeship in Business Administration
- Proven organisational skills
- Intermediate working knowledge of Microsoft Office Applications (Excel, Word & Outlook)
- Ability to work on own initiative and under pressure
- Ability to recognise the importance, confidentiality and sensitivity of issues and be able to act using the utmost discretion.
- Ability to prioritise and deliver work to challenging deadlines
- The ability to communicate effectively both written and verbal
- Professional telephone manner
- Flexible team working approach and ability to provide support and advice to other team members and staff
- Able to produce letters, documents etc to a high standard of presentation
- Ability to prioritise and deliver work to challenging deadlines
- The ability to communicate effectively both written and verbal
- Professional face to face and telephone manner
- Flexible team working approach and ability to provide support and advice to other team members
- Able to produce reports, documents etc. to a high standard of presentation with accuracy
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs
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