Customer Service Administrator

3 weeks ago


Inchinnan, United Kingdom Elis Full time

**Introduction**:
Elis is an international multi-service provider, offering têxtile, hygiene, and facility services solutions. We are a leader in most of the 28 countries in which we operate, employing 50,000 professionals.

We have a fantastic opportunity for a Customer Service Administrator to join our team in Inchinnan.

Here at Elis, we recognize that our employees are the company’s greatest asset and our investment in our people reflects this. Elis offers a wide range of assignments and career opportunities via a multitude of diverse job roles and career gateways between functions. This vast field of possibilities gives you the opportunity to achieve your career goals.

**Role responsibilities and summary**:

- Order processing.
- Liaising with couriers to ensure deliveries are made on time.
- Ensuring stock is available for shipment.
- General product information/samples.
- Monitoring stock usage against sales forecasts - highlighting issues to commercial.
- Manage delivery queries.
- Slow moving stock.
- Liaison with Factory and Transport to ensure all orders are shipped On Time in Full (OTIF).
- Manage shortages and customer expectations.
- Offer deviations or omissions if short of raw material components.
- Liaise with production to ensure stock is produced on time.
- Provide pallet lists for large customers.
- Manage Engineered to Order (ETO) product - turnaround and availability.

**What will make you stand out?**:

- A genuine interest in working with and helping customers.
- Enthusiastic, hardworking, and determined.
- Excellent communication skills (verbal and written) and the ability to build good customer

relationships.
- Work as an active member of a multi-disciplinary team, working independently and in a team environment.
- Strong collaboration skills (across departments and sales teams).
- Attention to detail and understand importance of timely communication.
- Flexible and able to react quickly to the needs of the customer.
- The ability to handle complaints and difficult situations in a patient, calm and effective way.
- Works proactively to prevent customer issues.
- IT literate (ability to Microsoft Office package including dynamic AX).
- The ability to be flexible, decisive and quick-thinking and strong problem solving ability.

**What's on offer?**:

- 29 Days Holiday
- Employee Assistance Programme
- Company Pension

Salary £24,000

INDNTH

**Interested?**:
**_Abigail Flynn_**:

- HR Talent and Resourcing Manager - North_



  • Inchinnan, United Kingdom James Fisher & Sons plc Full time

    **Administrator - Defence Services** **Inchinnan** **Permanent** **Who we are** JFD is the world leading underwater capability provider, serving the commercial and defence markets with innovative diving, submarine and hyperbaric rescue, technical solutions and services. Operating worldwide, the company is the world’s leading provider of submarine rescue...


  • Inchinnan, United Kingdom Allstaff Full time

    Allstaff Office Services Division have partnered with our client based in Inchinnan, who are seeking a highly motivated and experienced temporary Administrator. This role is on an ongoing temporay basis. The duties of this role include, - Skillfully processing sales orders - Efficiently managing and updating customer documents - Promptly responding to...

  • Administrator

    1 month ago


    Inchinnan, United Kingdom McCreath Accountancy Full time

    **The role** - Printing - Scanning - Meeting set-up - Mail - Client set-up forms and ID checks - Engagement letters - Letters to Companies House and HMRC - Dealing with mail in and out - Updating systems - All support tasks as required - Client paperwork processing - Review Companies House and HMRC to ensure filing deadlines are met - Roll forward accounts...


  • Inchinnan, United Kingdom Allstaff Full time

    Allstaff Office services require an Administrator for our client based in Inchinnan. Hours of work are Monday to Thursday, 9.00am to 5.30pm and Friday, 9.00am to 4.00pm We seek those with good IT skills and good knowledge of Microsoft Office and Adobe, coupled with good communication skills, strong organisational skills and great attention to detail. The...


  • Inchinnan, United Kingdom Allstaff Full time

    Allstaff Office services require an Administrator for our client based in Inchinnan. Hours of work are Monday to Thursday, 9.00am to 5.30pm and Friday, 9.00am to 4.00pm We seek those with good IT skills and good knowledge of Microsoft Office and Adobe, coupled with good communication skills, strong organisational skills and great attention to detail. The...


  • Inchinnan, United Kingdom Carrier Full time

    About the role C arrier Commercial Refrigeration is a leading supplier ofhigh-efficiency refrigeration systems and services. More than 15 years ago, Carrier pioneered the use of CO2for food retail refrigeration and has been advancing its leadership in this area ever since, producing more than 20,000 CO2racks until today, while expanding into cold...

  • Weighbridge Operator

    1 month ago


    Inchinnan, United Kingdom WRC RECYCLING LTD Full time

    full-timeWRC Recycling is a family-run business based in Inchinnan, Renfrewshire, which is committed to supporting Scotland’s strive towards a circular economy. We offer clients bespoke, customer-focused waste solutions across Central Scotland, whilst ensuring customer service is at the heart of all operations. **Position Summary** **Duties** - Assist...

  • Document Control

    1 month ago


    Inchinnan, United Kingdom Terumo Full time

    **Permanent** **Document Control Associate** **Inchinnan** Terumo Aortic are currently recruiting for a Document & Training compliance associate to join our quality assurance team. This is a fantastic opportunity to join during an exciting phase of growth and investment within the business. There is excellent career opportunities and the ability to make a...


  • Inchinnan, United Kingdom Mitie Full time

    **Job Overview** Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules. **Main Duties** - To undertake successfully all training required to deliver the cleaning...

  • Cleaner

    2 weeks ago


    Inchinnan, United Kingdom Mitie Full time

    **Are you looking for a new adventure?** **is Mitie the place for you, we think so!** **Job Overview** Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules. **Main...


  • Inchinnan, Renfrewshire, United Kingdom Aviva Grads Campaign Full time

    In Summary If you're the kind of person who takes pride in delivering first class customer service, then this could be the route for you! Job Description Locations: Bristol, York, Glasgow, London or Norwich Claims are at the heart of our business. It's...


  • Inchinnan, United Kingdom WRC RECYCLING LTD Full time

    **Duties** - Assist the Transport department with the planning of inbound and outbound deliveries and collections whilst ensuring a high level of customer service is delivered at all times. - Act as the main point of contact for transport and yard operations during weekend operating hours - Reporting regularly to the Duty Operations Manager on inbound and...

  • Security Officer

    1 week ago


    Inchinnan, United Kingdom Mitie Full time

    Security Officer Required Inchinnan Average 56hrs P/W £10.65 P/H Free Uniform provided **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering results that meet and / or exceed the Key...


  • Inchinnan, Renfrewshire, United Kingdom Renfrewshire Council Full time

    Advert Senior Facilities Operative (Production Catering) Renfrewshire Council is looking to recruit an enthusiastic and skilled Senior Facilities Operative (Production Catering) who can demonstrate the necessary skills and experience to deliver a high quality, modern Soft Facilities Management/Catering service. You will have responsibility, at site level,...


  • Inchinnan, United Kingdom Renfrewshire Council Full time

    Advert  Senior Facilities Operative (Production Catering)   Renfrewshire Council is looking to recruit an enthusiastic and skilled Senior Facilities Operative (Production Catering) who can demonstrate the necessary skills and experience to deliver a high quality, modern Soft Facilities Management/Catering service.   You will have responsibility, at site...


  • Inchinnan, United Kingdom Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Security Officer

    1 month ago


    Inchinnan, United Kingdom Smart Recruit Online Full time

    At **Securitas **we guard and protect a variety of clients across the globe, ranging from banks, retail chains, leisure venues and corporate offices. You can be part of making people feel safe, we are **one of the largest security service organisations in the world.** - ** Shift Pattern - Monday-Wednesday (18:00-6:00)**: - ** 36hrs per week**: - **...

  • Baler Operator

    1 week ago


    Inchinnan, United Kingdom WRC RECYCLING LTD Full time

    WRC Recycling is a family-run business based in Inchinnan, Renfrewshire, which is committed to supporting Scotland’s strive towards a circular economy. We offer clients bespoke, customer-focused waste solutions across Central Scotland, whilst ensuring customer service is at the heart of all operations. **Position Summary** Due to continued growth and...

  • Baler Operator

    1 month ago


    Inchinnan, United Kingdom WRC RECYCLING LTD Full time

    WRC Recycling is a family-run business based in Inchinnan, Renfrewshire, which is committed to supporting Scotland’s strive towards a circular economy. We offer clients bespoke, customer-focused waste solutions across Central Scotland, whilst ensuring customer service is at the heart of all operations. **Position Summary** Due to continued growth and...


  • Inchinnan, United Kingdom WRC RECYCLING LTD Full time

    WRC Recycling is a family-run business based in Inchinnan, Renfrewshire, which is committed to supporting Scotland’s strive towards a circular economy. We offer clients bespoke, customer-focused waste solutions across Central Scotland, whilst ensuring customer service is at the heart of all operations. Due to continued growth and development, WRC is...