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Community Assistant
4 months ago
**Community Assistant**
**About us**:
Hub8 is a unique coworking and innovation space in Cheltenham, offering not just a desk to work at, but a flourishing ecosystem focused on the cyber-tech, digital, and creative sectors. Hub8’s focus is our community and creating the ideal platform for collaboration between academia, government, and companies from start-ups to global corporations to enable growth.
**About the role**:
You will be the face of the company and the first point of call for our members. Reporting to the location lead, you will work together to build a welcoming and collaborative community environment by supporting events and building relationships with and between members.
As a community assistant you will work Monday through Friday. Hours of work will vary and occasional extended or evening hours may be necessary for events. This is a permanent role and would suit full-time or part-time employment.
**Salary**: £20,000-£24,000 depending on experience.
**Responsibilities**:
- Cover the front desk during our opening hours and be the on-site point of contact.
- Manage all meeting room bookings and visitors, ensuring meeting rooms are prepared and visitors checked in. Including helping with any technical questions
- Help ensure that the kitchen is stocked, and the hub remains tidy throughout the day.
- Support events held by hub8 and our members, from start to finish, to help ensure each attendee gets the best event experience.
- Help drive growth and promotion of hub8, helping shape our policies and procedures, as you collect and collate member feedback to provide the best possible community experience.
- Customer service, retail or reception experience preferred.
- Outgoing personality, with the ability to handle multi-tasking.
- Self-driven with the ability to take direction and work collaboratively.
- Strong time-management skills and the ability to effectively prioritise workload.
- Passion for cyber security and technology.
- Must have strong written and verbal skills.
- Proficient in basic computer skills including word and excel.
**Why work for us**:
We want you to grow and support our community, so we want to help grow and support your career. We offer training and development opportunities, including access to LinkedIn Learning and will help you achieve your personal development goal.
We are happy to accommodate for flexible working patterns and hours. We offer a total of 28 days off including bank holidays. We understand that your time is important and while late evening hours may be required for some events, additional compensation will be given for this.
**Salary**: £10.25-£12.00 per hour
**Benefits**:
- Casual dress
- Company events
- Company pension
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Cheltenham: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
