Customer Service
3 weeks ago
* A wealth of experience in a customer service capacity (minimum of 2 years)
- Experience of managing customer orders and raising purchase orders
- Ability to use CRM and ERP systems as proven in previous career
Our global client based in Newcastle Under Lyme is on the search for an experienced customer service and dispatch associate to join their team. This is a very exciting time to join the Business as the company is growing at a fast pace.
As the Customer service and dispatch associate, you will have experience of working in a logistics environment, have experience of managing high volumes of customer orders and be able to always deliver excellent customer service.
**Job Description**:
- Be the first point of contact for all Customer enquiries into the Business on both the UK and international platforms. With this be able to answer all price enquiries, purchase orders and manage any complaints or general enquiries. All of which need to bemanaged times and in a proficient manner
- Enter all orders on to the ERP system and manage all shipping documents. With this raise purchase orders and liaise with suppliers regarding deliveries
- Maintain all contracts from Customers
- Review all customer records and ensure these are reviewed regularly and updated in line with compliance procedures.
- Consistently provide support to the Sales division of the Business and report any complaints to the Quality department - ensuring you are working with all departments to ensure a smooth running of the customer service process
- Coordinate bookings to meet production schedules within the Business
- A wealth of experience in a customer service capacity
- (Minimum of 2 years)
- Experience in managing customer orders and raising purchase orders
- Previous experience of working in an export environment
- Ability to use CRM and ERP systems as proven in my previous career
- Previous experience of working in a healthcare division (desirable and not essential)
- Microsoft proficient including excel
Hours: Monday - Friday 9:00 am - 5:00 pm
**Salary**: Negotiable
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
-
Customer Hub Officer
2 days ago
Newcastle-under-Lyme, United Kingdom Service Care Solutions Full timeJob Title: Customer Hub Officer - Revenue and BenefitsLocation: RemoteWorking hours: 15 hours per weekAssignment Duration: May - DecemberThis client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a Customer...
-
Customer Hub Officer
2 days ago
Newcastle under Lyme, United Kingdom Service Care Solutions Full timeJob Title: Customer Hub Officer - Revenue and Benefits Location: Remote Working hours: 15 hours per week Assignment Duration: May - December This client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a...
-
Customer Hub Officer
1 day ago
Newcastle under Lyme, United Kingdom Service Care Solutions Full timeJob Title: Customer Hub Officer - Revenue and BenefitsLocation: RemoteWorking hours: 15 hours per weekAssignment Duration: May - DecemberThis client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a Customer...
-
Customer Hub Officer
6 hours ago
Newcastle-under-Lyme, United Kingdom Service Care Solutions - Housing Full time. Job Title: Customer Hub Officer - Revenue and Benefits Location: Remote Working hours: 15 hours per week Assignment Duration: May - December This client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a...
-
Customer Service Advisor
1 month ago
Newcastle-under-Lyme, United Kingdom Homes for Students Full timeCustomer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...
-
Corporate Customer Service Advisor
4 weeks ago
Newcastle-under-Lyme, United Kingdom AMS Full timeAre you looking for a career in banking? **(Temporary ongoing role with potential of permanent employment)** 12 months Temp to Perm AMS are currently recruiting for Corporate Customer Service Advisors to work for our financial services client, at their office based in Newcastle-under-Lyme. - £13.08 per hour - 35 hours per week - Monday - Friday, shifts...
-
Customer Service/ Live Chat
4 weeks ago
Newcastle-under-Lyme, United Kingdom XPERT RECRUITMENT SOLUTIONS LIMITED Full time**This is Customer Service/ Call Centre with a difference!** **Are you an experienced call centre customer service advisor wanting a career with one of the world’s leading entertainment providers that are continuing to grow?** **If you are passionate about customer service want to have fun & enjoyment whilst providing our customers with a positive...
-
Customer Service Advisor 6024
1 month ago
Newcastle-under-Lyme, United Kingdom Brampton Recruitment Full time* Written and Oral Presentations skills - Knowledge of relevant IT systems and Software required to fulfil the role - Excellent communication skills A fantastic opportunity has arisen for a Customer Service Advisor working for a thriving Insurance Broker specialising in Commercial Insurance. The primary focus of the role is to provide excellent customer...
-
Service & Safety Customer Assistant
1 month ago
Newcastle-under-Lyme, United Kingdom Marks & Spencer Full timeWork Pattern: Week 1 Mon 09:00-15:00 Weds 15:00-21:00 Thurs 08:00-14:00 Sat 08:00-14:00 Week2 Sun 10:00-16:00 Weds 08:00-14:00 Thurs 08:00-14:00 Fri 08:00-14:00 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the store with...
-
Service & Safety Customer Assistant
1 month ago
Newcastle-under-Lyme, United Kingdom Marks & Spencer Full timeWeek 1: Mon 15:00-21:00 Tues 15:00-21:00 Fri 15:00-21:00 Sat 15:00-21:00 Week 1: Mon 15:00-21:00 Tues 15:00-21:00 Weds 15:00-21:00 Fri 15:00-21:00 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the store with a smile and by...
-
Customer Service
4 weeks ago
Newcastle-under-Lyme, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Senior Personal Banker in Newcastle - You’ll...
-
Customer Service Advisor
1 month ago
Newcastle-under-Lyme, United Kingdom North West Full timeAre you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Orme House as a Customer Service Advisor working 40 hours per week, 9am - 5.30pm. At Homes for Students, we are dedicated to creating a positive and...
-
Customer Hub Officer
1 day ago
Newcastle-under-Lyme, Staffordshire, United Kingdom Service Care Solutions Full time. Job Title: Customer Hub Officer - Revenue and Benefits Location: Remote Working hours: 15 hours per week Assignment Duration: May - December This client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently...
-
Clip and Climb
1 month ago
Newcastle-under-Lyme, United Kingdom Room of Games Limited Full timeGames Room in Newcastle under Lyme has a climbing wall, amusement arcade and children's soft play area. We are looking for energetic and enthusiastic new members for our team to work specifically in the Clip and Climb. You should be used to helping and serving customers and be friendly and with a positive attitude. If you are super-energetic and have an...
-
Customer Assistant
5 days ago
Newcastle-under-Lyme, United Kingdom M&S Full time**All the details** The work pattern for this vacancy is: Tue 6am-10am Wed 6am - 10am Fri 6am - 10am Sat 4pm-8pm **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...
-
Customer Assistant
3 days ago
Newcastle under Lyme, Staffordshire, United Kingdom MARKS&SPENCER Full timeThe work pattern for this vacancy is:Tue 6am-10amWed 6am - 10amFri 6am - 10amSat 4pm-8pmPurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...
-
Customer Assistant
3 days ago
Newcastle under Lyme, Staffordshire, United Kingdom MARKS&SPENCER Full timeThe work pattern for this vacancy is:Sun 6am-10amTues 6am-10amWed 6am-10amThur 6am-10amPurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...
-
Customer Care Handler
4 weeks ago
Newcastle-under-Lyme, United Kingdom HR GO Recruitment Full timeCustomer Care Handler opportunity to join a fantastic Customer Services team with a leading Claims Handling Specialist company. You will be the escalation point for the business and clients.You will be required to take ownership and provide guidance on complex complains cases, including investigation and resolution. You will be considered a role model in...
-
Customer Interface Planner
5 hours ago
Newcastle-under-Lyme, United Kingdom The Recruitment Link Ltd Full timeOur client is a leading provider of products to the automotive sector and other industries. They currently employ around 100,000 people across 30 countries and their UK head office is based in North Staffordshire. They are currently seeking a Customer Interface Planner to support the day to day management of customer service for specifice major customers....
-
Customer Assistant
37 minutes ago
Newcastle under Lyme, United Kingdom SLS Recruitment Full timeNo Experience – Sales and Customer ServiceDo you have experience in a sales or customer service environment?Are you looking for career progression in a new sector?ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis.Our client could have the opportunity for you! Due to recent growth my...