Customer Service Advisor 6024
1 month ago
* Written and Oral Presentations skills
- Knowledge of relevant IT systems and Software required to fulfil the role
- Excellent communication skills
A fantastic opportunity has arisen for a Customer Service Advisor working for a thriving Insurance Broker specialising in Commercial Insurance. The primary focus of the role is to provide excellent customer service to the customers.
**Job Description**:
- Accurately prepare quotations, renewals and endorsements, market and place new and existing business within the relevant regulations and company procedures
- Ensure that all correspondence is checked and complies with relevant regulations
- Prepare and ensure that all documentation is checked prior to issue.
- Ensure that all amendments are dealt with promptly and confirmed in writing to the client.
- Ensure that all clients with claims are kept informed of progress. Notifying client in writing if unable to deal with any part of the claim.
- Ensure that company procedures are adhered to and complete day to day administration.
- Ensure that all accounts procedures are carried out promptly and accurately
- Undertake special projects requested by management
- Experience in a Customer Service role previously, ideally from an insurance background but not necessary
- Driving licence due to location
- A keen eye for detail and accuracy
- Written and Oral Presentations skills
- Knowledge of relevant IT systems and Software required to fulfil the role
- Excellent communication skills
Hours: Monday to Friday 9:00 am - 5:00 pm
**Salary**: Negotiable
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
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