Current jobs related to Customer Support Advisor - NewcastleunderLyme - Bally's Interactive

  • Customer Support Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Bally's Interactive Full time

    **Job title**: Customer Support Advisor **Location**: Newcastle under Lyme (Hybrid working available - 2 days from home each week!) **Hours of work**: 37.5 hours per week, between 7am-2am Monday-Sunday **Salary**: £25,000, plus a 35% hourly uplift for unsociable hours! **Other benefits**:Annual bonus of up to 10%, 25 days plus bank holiday allowance,...

  • Customer Services Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor Customer Services Advisor North Staffs Hospital | Permanent | Part Time Salary - £21,333 per annum (pro rata) 15 hours per week Our North Staffs Hospital currently have an opportunity for a Customer Services Advisor. The opportunity **As our Customer Services Advisor you will**: Handle customer enquiries (both via...

  • Customer Support Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Bally's Interactive Full time

    **Job title**: Customer Support Advisor - Fixed Days **Location**: Newcastle under Lyme (Hybrid working available - 2 days from home each week!) **Hours of work**: 37.5 hours per week, working fixed days between 7am-2am, every Friday-Monday **Salary**: £25,000, plus a 35% hourly uplift for unsociable hours! **Other benefits**:Annual bonus of up to 10%,...

  • Customer Experience Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom TMT First Full time

    **Exciting Opportunity as a Customer Experience Advisor!** **Role: Customer Experience Advisor** **Hours: Part Time 19.5 hours/week (Saturday + Flexible hours mid-week)** **Pay: £11.00 per hour** **About Us**: At TMT First, we are an authorised Samsung Repair Centre specialising in mobiles, tablets, and wearables. With a decade of experience, we've...

  • Customer Experience Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom TMT First Full time

    **Exciting Opportunity as a Customer Experience Advisor!** **Role: Customer Experience Advisor** **Hours: Part Time 19.5 hours per week (Saturday + Flexible hours mid-week)** **Pay: £11.50 per hour** **About Us**: At TMT First, we are an authorised Samsung Repair Centre specialising in mobiles, tablets, and wearables. With a decade of experience, we've...

  • Customer Service Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom North West Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Orme House as a Customer Service Advisor working 40 hours per week, 9am - 5.30pm. At Homes for Students, we are dedicated to creating a positive and...

  • Customer Service Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom Homes for Students Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Orme House as a Customer Service Advisor working 40 hours per week, Monday to Friday from 9:00am to 5:30pm. At Homes for Students, we are dedicated...

  • Customer Service Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Bally's Interactive Full time

    **Job title**: Customer Service Advisor **Location**: Newcastle under Lyme (Hybrid working available) **Hours of work**: 37.5 hours per week, between 7am-2am Monday-Sunday **Salary**: £23,949 (plus a 35% hourly uplift for unsociable hours!) **Other benefits**:Annual bonus of up to 10%, 25 days plus bank holiday allowance, private medical care, enhanced...

  • Customer Service Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Bally's Interactive Full time

    **Job title**: Customer Service Advisor **Location**: Newcastle under Lyme (Hybrid working available - 2 days from home each week!) **Hours of work**: 37.5 hours per week, between 7am-2am Monday-Sunday **Salary**: £23,949 (plus a 35% hourly uplift for unsociable hours!) **Other benefits**:Annual bonus of up to 10%, 25 days plus bank holiday allowance,...

  • Customer Service Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom Bally's Interactive Full time

    **Job title**: Customer Service Advisor **Location**: Newcastle under Lyme (Hybrid working available) **Hours of work**: 37.5 hours per week, between 7am-2am Monday-Sunday **Salary**: £22,770 (plus a 35% hourly uplift for unsociable hours!) **Other benefits**:Annual bonus of up to 10%, 25 days plus bank holiday allowance, private medical care, enhanced...

  • Customer Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom Boots Full time

    Job Reference: 205686BR Newcastle under Lyme, High Street Fixed Term Full-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom Boots Full time

    Job Reference: 203995BR Newcastle under Lyme, High Street Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Sales Advisor

    4 months ago

    Newcastle-under-Lyme, United Kingdom New Look Full time

    Sales Advisor - Permanent- Newcastle-Under-Lyme- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...

  • Sales Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom New Look Full time

    Sales Advisor - Temporary- Newcastle-Under-Lyme- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...

  • HR Advisor

    2 weeks ago

    Newcastle under Lyme, United Kingdom Absolute Recruitment Full time

    Job Title: HR Advisor Location: Newcastle-under-Lyme Hours: 40 hours per week. Mon-Fri, 9am-5:30pm Salary: £27k-29k DOE + £500 company bonus & £500 personal bonus Are you an HR enthusiast looking for your next challenge? We’re on the hunt for a friendly and proactive HR Advisor to support our clients growing team and help them attract and retain...

  • Graduate HR Advisor

    3 weeks ago

    Newcastle-under-Lyme, United Kingdom RCM Recruitment Limited Full time

    Are you Level 3 qualified looking for the next step in your career? Or are you a recent HR Graduate with basic HR Legal knowledge looking to start your career in HR. This role would suit the above or candidates that had worked in recruitment interested in furthering their knowledge if HR. An excellent opportunity to join a supportive HR department that will...

  • HR Advisor

    2 days ago

    Newcastle under Lyme, Staffordshire, United Kingdom KPI Recruiting Ltd Full time

    HR Advisor Job DescriptionWe are seeking an experienced and proactive HR Advisor to join our dynamic team at KPI Recruiting Ltd.About the Role:The ideal candidate will provide comprehensive HR support and guidance to employees and management, ensuring alignment with company policies and legal requirements.Key Responsibilities:Support all recruitment...

  • HR Advisor

    2 days ago

    Newcastle under Lyme, Staffordshire, United Kingdom KPI Recruiting Ltd Full time

    HR Advisor Job DescriptionWe are seeking an experienced and proactive HR Advisor to join our dynamic team at KPI Recruiting Ltd.About the Role:The ideal candidate will provide comprehensive HR support and guidance to employees and management, ensuring alignment with company policies and legal requirements.Key Responsibilities:Support all recruitment...

  • Customer Service Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Terrys Textiles Ltd Full time

    DO YOU HAVE EXPERIENCE OF BEING IN A CUSTOMER SERVICE TEAM? FEEL UNDERAPRECIATED? LIVE NEAR NEWCASTLE, STAFFORDSHIRE? THEN THIS MAYBE FOR YOU Terry’s are an established 50 year old company. We started selling on-line over 15 years ago and have become a market leader in the online home furnishings market. We are still family owned so every employee is...

  • Customer Service Advisor

    3 months ago

    Newcastle-under-Lyme, United Kingdom Terrys Textiles Ltd Full time

    DO YOU HAVE EXPERIENCE OF BEING IN A CUSTOMER SERVICE TEAM? FEEL UNDERAPRECIATED? LIVE NEAR NEWCASTLE, STAFORDSHIRE? THEN THIS MAYBE FOR YOU Terry’s are an established 50 year old company. We started selling on-line over 15 years ago and have become a market leader in the online home furnishings market. We are still family owned so every employee is...

Customer Support Advisor

4 months ago

NewcastleunderLyme, United Kingdom Bally's Interactive Full time

**Job title**: Customer Support Advisor - Part Time

**Location**: Newcastle under Lyme (Hybrid working available)

**Hours of work**: 22.5 hours per week, between 7am-2am every Saturday, Sunday and 1 day in the week.

**Salary**: £15,000 plus a 35% hourly uplift for unsociable hours

**Other benefits**:Annual bonus of up to 10%, 25 days plus bank holiday allowance, private medical care, enhanced maternity, paternity, and adoption leave pay, Bally's Perks discounts, paid volunteer days, a contributory pension plan and many more

**Next available start date: Monday 3rd June**

**Who we are**:
Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, Bally’s Corporation, with tens of millions of players across the globe and big plans always in the works. Our brands and sites include market movers and shakers like SportsCaller, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players

**Well, what about the team?**:
Our Customer Support Advisors play a pivotal role in ensuring our players receive a world-class experience at every turn. Our fun and fast-paced call centre presents a diverse variation of customer enquiries, from payment and verification to betting and general account queries, ensuring no two conversations will ever be the same

**So, what will you be doing?**:

- Acting as first point of contact for our players on our UK gaming websites.
- Keeping on top of products & promotional offerings & tools.
- Taking ownership and follow escalations through to resolution.
- Managing all tasks in a timely and efficient manner and work to meet (and exceed) set KPIs.
- Collaborating with colleagues across all departments on projects and attend relevant meetings as required.
- Striving to resolve everything, first time, every time.
- Contributing to, and promote a positive working environment. Becoming a role model and inspiring others.

**And what are we looking for?**:

- To meet legal obligations, you must be 18 years of age or over
- Be passionate about providing excellent customer service
- Possess exceptional verbal and written communication skills
- Have the ability to problem solve and fact find to successfully provide a first-time resolution
- Able to think fast under pressure

**This is what you'll get**:

- 35% hourly uplift for hours worked between 11.30pm-2am
- 25 days annual leave plus bank holiday allowance
- Annual bonus of up to 10%
- Pension plan
- Health insurance
- Company share scheme
- Volunteering days
- Home office allowance
- Wellness or Gym allowance

**DNA / Values**:
At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do

We are **Always Ready** to embrace change, adapt, and do what it takes to delight our customers. We believe that **You Make the Difference**, which is what gives our players the best experience and keeps them coming back. We are **All One Team**, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are **Learning Every Day** by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we **Love to Lead** by thinking differently, seeking innovation, and always looking for ways to raise our game.

**Equal Opportunities**:
At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.