Customer Admin Apprentice

4 months ago

Gateshead, United Kingdom GBS Apprenticeships Full time

**Are you ready to embark on an exciting journey towards your first professional role?**

GBS Apprenticeships is thrilled to present an incredible opportunity for anyone who is eager to learn, develop new skills, and support the Depot Operations team of a leading foodservice wholesaler in the UK. If you crave variety, personal growth, and earning potential, this could be the perfect opportunity for you

In this role, you will join the expanding team at their Gateshead depot, working closely with the Warehouse Admin and QHSE (Quality, Health, Safety & Environment) departments. As you report to departmental managers and work with a dedicated mentor in a small team, you will provide valuable support to ensure the smooth functioning of the Warehouse and QHSE departments. Simultaneously, you will work towards achieving a Level 3 Business Administration qualification, setting the foundation for your professional development.

In the QHSE department, you will immerse yourself in health and safety practices, legal compliance, and develop an analytical mindset to contribute to the continuous improvement of processes.

Your responsibilities will include effectively handling inbound and outbound calls, providing solutions to service issues, preparing for audits, and ensuring accident compliance.

**Required Qualifications**:
No formal prior qualifications are required for this role, but we are looking for a pass in GCSE qualifications in Maths, English, and IT, preferably at a C/ grade 4 or above. A good understanding of the MS Office suite is also desired.

So don't worry if you don't have prior qualifications or experience. Full training will be provided, and you will receive dedicated support throughout your journey.

**Desired Personal Qualities**:
**Are you**:

- Eager for a new role that offers skill development and variety?
- A confident communicator with excellent interpersonal skills?
- Flexible, enthusiastic, and approach tasks with a positive mindset?
- Able to cope well under pressure, prioritise demands, and stay organized?
- A good team player who thrives in a collaborative environment?
- Able to work independently and take initiative?
- Passionate about making a difference?

**Progression**: Successful completion of this apprenticeship could lead to a permanent position within our organization. This opens a wide range of further opportunities, including Telesales, Field Sales, Customer Service, Warehouse, Transport, and supervisory or management roles across the UK business.

Join us on this exciting apprenticeship journey, where you'll gain invaluable experience, grow your skills, and unlock a world of possibilities for your future

**Safeguarding**

All employees have a duty to recognise and carry out all safeguarding responsibilities within their role and work within the KCSIE2021 document guidelines.

Our organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Applications Forms/ CV must be full and up to date - gaps will be investigated at interview.

**Salary**: £19,000.00 per year

**Job Types**: Full-time, Apprenticeship

**Salary**: £19,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Countess Wear, NE10 0QH: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: GBSAF155

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