Reception Navigator

2 weeks ago


Bristol, United Kingdom HILLVIEW FAMILY PRACTICE Full time

As a Receptionist, you will be the first point of contact for our Surgery. You will be responsible for undertaking a wide range of reception duties and the provision of general support to the the whole team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments. To act as the central point of contact for patients, the distribution of information, messages and enquires for the clinical team, processing all administrative tasks to the highest quality standards.

liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

This role requires working in shifts, so flexibility is a plus.


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