High Intensity User Lead

1 month ago


Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

The High Intensity User (HIU) Lead is responsible for setting up and establishing, by leading and coordinating, a robust collaborative approach to high intensity users identified within the Somerset system, this will include close working with the high intensity user groups at Musgrove Park Hospital and Yeovil District Hospital Emergency Departments (ED) and complex care teams within the PCNs.

The HIU Lead will work with colleagues across the Somerset system and together identify and reduce HIU activity to ED, non-elective admissions, ambulance, 999 and 111 and primary care. The HIU Lead will be responsible for delivering the HIU service, that will offer a personalised approach to support the most vulnerable people within the community to flourish, whilst reducing contact with health care services where not the most appropriate service for their needs

The Trust provides outpatient and inpatient consultant services for a range of specialisms including general medicine, cardiology, general surgery, orthopaedic surgery, trauma and paediatrics.
- The post will involve communicating with a wide range of professionals and VCSE colleagues and partners across our health and social care system.
- Will hold a caseload of clients, which will require building trust with people who may have a mistrust of healthcare services, have medical and social lives that are highly complex with multiple services involved.
- Working with individual client’s families and carers, to develop understanding of their individual situation and support a plan to positively change healthcare use behaviour.
- Clear communication will be expected via face to face and virtual meetings, telephone, letters and electronic communication.
- Providing reports and presentations on service development and outcomes to the ICB and Trust around activity and impact of interventions, which may be sensitive in nature and require engaging communication skills.
- Responsible for chairing the HIU groups (HIUG) at Yeovil District Hospital and Musgrove Park Hospital.
- Routinely working with clinical and non-clinical experts from across the Somerset system to manage conflicting priorities and interdependencies.
- Working with colleagues across the system to raise awareness of the service, identifying individuals who would benefit from the service and ensuring appropriate personalised care intervention.
- Represent Somerset HIU service and maintain effective links with the Southwest HIU collaborative to ensure strong networking links and seizing opportunities for shared learning.
- Ensure that developed Personal Support Plans are shared with other professionals in line with Information Governance Guidance.



  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    The Intensive Dementia Service (IDS) is a countywide crisis service designed by Somerset NHS Foundation Trust for our patients with dementia. The East team is based in Yeovil. The service has been designed to provide reactive and responsive support and treatment to patients at points of crisis, with the aim of preventing admission or readmission into our...


  • Yeovil, United Kingdom BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Regional Care Lead

    1 day ago


    Yeovil, United Kingdom CareTech Group Full time

    **Regional Care Lead** **South West (Somerset & Dorset)** **Salary: up to £67,000 DOE** 2023 will continue to be an exciting and challenging year at The Cambian Group. Part of the CareTech Family of Companies, we are one of the largest providers of specialist Education and Care services for children and young people in the UK, delivering across Special...


  • Yeovil, United Kingdom Somerset Integrated Care Board Full time

    Somerset Local Maternity and Neonatal System are looking to recruit an obstetrician to provide clinical leadership of the implementation of the maternity three year plan, the Saving Babies Lives Care Bundle and recommendations from the Ockenden and East Kent reports. The postholder will work with senior clinical leaders and managers at Somerset Foundation...


  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    To demonstrate clinical expertise via interventions, supervision and modelling good practice. To ensure that the team comply with the agreed timescales for the service in relation to the assessments of service users and report any breaches to the OSM. To work with the team and support the OSM in developing Clinical Pathways and Liaison Protocols including...


  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    We are currently transforming Mental Health Services in Somerset and have an exciting opportunity for you to be part of South Somerset's Older Persons Community Mental Health Service. We have vacancies for for registered professionals to join our team as Mental Health Practitioners in Yeovil. **Are you a registered professional in either**: - Mental...


  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    Job summary Are you an experienced Anaesthetist who can work independently? Join our vibrant department of Anaesthetics and Critical Care as a Specialty actively encourage personal and professional development. We aim to provide a rewarding and varied work environment with assistance to achieve your career ambitions. The role is a mixture of...


  • Yeovil, Somerset, United Kingdom Somerset NHS Foundation Trust Full time €700

    Specialty Doctor in Anaesthetics and Critical Care (NHS Medical & Dental: Specialty Doctor) - Anaesthetics and Critical Care (ICU) - Somerset NHS Foundation Trust Somerset NHS Foundation Trust – Yeovil, Somerset Join our vibrant department of Anaesthetics and Critical Care as a Specialty Doctor.We actively encourage personal and professional...


  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    Job summary We are seeking an ambitious and driven individual whose goal is to further their skills and knowledge to join Somerset NHS Foundation Trust as a qualified Podiatry Advanced Clinical Practitioner (8A) to work across our acute and community podiatry teams. The Podiatry Advanced Clinical Practitioner (ACP) is a nationally recognised role,...


  • Yeovil, United Kingdom Alina Disability Support Full time

    **Job description** Earn competitive pay + work for a company that cares about you! If you’re outgoing, friendly and passionate, you could make a real positive difference as a Support Worker in the Alina Homecare Disability Support Team in Yeovil. You will be supporting people with learning disabilities, autism and mental health to lead meaningful and...


  • Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

    Job summary The post holder is responsible for providing clinical leadership within Connect18. Liaising with CAMHS and adult patients requiring transition across services. The leadership and development of service provision for young adults aged 18. Main duties of the job The post holder is responsible for delivering a model of transition,...


  • Yeovil, United Kingdom Alina Disability Support Full time

    **Job description** Earn competitive pay + work for a company that cares about you! If you’re outgoing, friendly and passionate, you could make a real positive difference as a Support Worker in the Alina Homecare Disability Support Team in Yeovil. You will be supporting people with learning disabilities, autism and mental health to lead meaningful and...

  • Maths Lead

    5 days ago


    Yeovil, Somerset, United Kingdom Chilton Bridge School Full time

    We are continuing to expand our provision at Chilton Bridge School, this is an exciting opportunity for a Maths Lead to join our team. Chilton Bridge is an independent special school for pupils aged 6 – 19, set in the beautiful location in Chilton Cantelo, near Yeovil.We are looking for enthusiastic and dynamic Maths Lead, who is open to learning a modern...

  • English Lead

    5 days ago


    Yeovil, Somerset, United Kingdom Chilton Bridge School Full time

    As we continue to expand our provision at Chilton Bridge School, we are looking for an English Lead to join our school community. Chilton Bridge is an independent special school for pupils aged 6 – 19, set in a beautiful location in Chilton Cantelo, near Yeovil.We are looking for enthusiastic and dynamic English Lead who is open to learning a modern...

  • Technical Lead

    1 month ago


    Yeovil, United Kingdom Kingfisher Full time

    Overview: We’re Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçtaş. We’re made up of over 78,000 passionate people, call over 1,300 stores home and operate in 8 countries. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and...


  • Yeovil, Somerset, United Kingdom Somerset NHS Foundation Trust Full time €700

    Specialty Doctor in Anaesthetics and Critical Care (NHS Medical & Dental: Specialty Doctor) - Anaesthetics and Critical Care (ICU) - Somerset NHS Foundation Trust Somerset NHS Foundation Trust – Yeovil, Somerset Are you an experienced Anaesthetist who can work independently? Join our vibrant department of Anaesthetics and Critical Care as a Specialty...


  • Yeovil, United Kingdom ARCHER RESOURCING LTD Full time

    Archer Resourcing have a great new Band 6 Community Psychiatric Nursing position available in Yeovil. The dedicated team in Yeovil are looking for an experienced Psychiatric Nurse to join them, in order to deliver high quality integrated health and social care for local people with mental health problems. You will be working closely with service users...

  • Senior Teacher

    1 month ago


    Yeovil, United Kingdom CareTech UK Full time

    Are you an experienced SEN education professional with a proven record of impact on the quality of education? Are you looking to make a difference to young peoples’ lives? If the answer is yes, then join us as a Senior Teacher and Quality Lead at Lufton College!About us:The Cambian Group, the UK’s largest provider of specialist services in education,...


  • Yeovil, United Kingdom Barclay Meade Full time

    We are actively looking for a Procurement Programmes Controller/Administrator position to join a leading Defence company. This unique opportunity is to join a small team supporting Procurement Programmes Specialists with regards to budget, lead time and quality.Key Responsibilities:Work collaboratively with P&SC Bid Team to feedback changes in configuration,...


  • Yeovil, United Kingdom Barclay Meade Full time

    We are actively looking for a Procurement Programmes Controller/Administrator position to join a leading Defence company. This unique opportunity is to join a small team supporting Procurement Programmes Specialists with regards to budget, lead time and quality. Key Responsibilities: Work collaboratively with P&SC Bid Team to feedback changes in...