Neighbourhood Officer- Housing

1 week ago

Bromsgrove, United Kingdom Platform Housing Group Full time

**Are you passionate about making a difference and improving our Neighbourhoods?**

Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around the Redditch, Bromsgrove and Wychbold area.

You will be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of your time you will be out and about in your patch, working closely with customers to promote sustainable tenancies, and developing strong relationships with local communities.

**What could you be doing as one of our Neighbourhood Officers**:

- Visiting customers providing advice, reviewing tenancies and identifying any problems.
- Regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any Health and Safety concerns.
- Playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.
- Managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping.
- Undertaking new tenancy sign-ups and accompanied viewings for new homes.

**Some things we need from you**:

- A commitment and passion for social housing.
- Experience of working closely with customers to tackle complex issues.
- Experience of working with people from diverse backgrounds.
- Proactive in your approach.
- Excellent communication skills.
- Organised and can prioritise your time as needed to meet timeframes.
- Customer focused and understand the importance of delivering a high standard of service.

**This role involves regular travel around Redditch, Bromsgrove and Wychbold.** **A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.**

**This role will require a basic DBS check.**

**Some of our great benefits include**:

- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the ideal role for you and you’d like to find out more about this opportunity, please contact or click Apply.

  • Neighbourhood & Tenancy Officer

    3 days ago

    Bromsgrove, United Kingdom OWOA Full time

    Can you manage a portfolio of properties in defined neighbourhoods within the Borough? - Ensure neighbourhoods are clean, healthy, and safe? - Manage tenancies and leases in accordance with legislation, policy, and procedure? - Support the development and implementation of projects that empower customers to live independently? - Fulfil the Local Authorities...

  • Housing Officer

    3 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Dates: Tuesday 16th May 2023** We have an opportunity for a Housing Officer to become part of a unique and important customer facing service within our Communities Team. **The Role** There's never been a more important time to work in social housing. You will join a team who strive to sustain tenancies and create Sustainable Communities, by...

  • Housing Options Officer

    7 days ago

    Bromsgrove, Worcestershire, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    Permanent37 hours per weekInterview Date: Thursday 21st SeptemberWe have an opportunity for a Housing Options Officer to provide housing and homeless advice to over 50's and those with disabilities.The RoleJoining a unique and important customer facing team within our Housing Options department, you will provide an excellent frontline housing service for...

  • Housing Options Officer

    3 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Permanent** **37 hours per week** **Interview Date: Thursday 21st September** We have an opportunity for a Housing Options Officer to provide housing and homeless advice to over 50’s and those with disabilities. **The Role** Joining a unique and important customer facing team within our Housing Options department, you will provide an excellent...

  • Housing Options Officer

    3 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Permanent** **37 hours per week** **Interview Date: Thursday 21st September** We have an opportunity for a Housing Options Officer to provide housing and homeless advice to over 50’s and those with disabilities. **The Role** Joining a unique and important customer facing team within our Housing Options department, you will provide an excellent...

  • Homelessness and Housing Solutions Officer

    5 days ago

    Bromsgrove, United Kingdom JT Recruit Full time

    Date Posted:March 4th 2024 - Job Reference:SRDHHO - TypeTemporary - LocationBromsgrove - Salary & Package£17.12ph Homelessness and Housing Solutions Officer - £17.12ph for a local authority in Bromsgrove. Are you able to provide high quality advice to clients on their housing situation? Do you have extensive knowledge of the Housing and Homelessness...

  • Independent Living Officer

    3 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Full Time, Permanent** **Interview Date: Thursday 6th June - In person** We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your attitude is just as important as your skills. **The Role** Visual presence and face to face contact is key to ensure our...

  • Ict Assistant/ Officer

    1 week ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Date: Wednesday 27th March 2024** Almost everything that’s important at bdht needs ICT. Having a solid and reliable infrastructure and the right software tools enables us to offer excellent customer service in an effective and efficient way. But behind every app or laptop is an excellent communicator, with a clear commitment to support their...

  • Independent Living Officer

    1 week ago

    Bromsgrove, Worcestershire, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    Full Time, PermanentInterview Date: Thursday 6th June - In personWe are looking for someone proactive and dynamic to join us as an Independent Living Officer. You'll need imagination and ability to adapt. For us, your attitude is just as important as your skills.The RoleVisual presence and face to face contact is key to ensure our customers have the...

  • Ict Assistant/ Officer

    1 week ago

    Bromsgrove, Worcestershire, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    Interview Date: Wednesday 27th March 2024Almost everything that's important at bdht needs ICT. Having a solid and reliable infrastructure and the right software tools enables us to offer excellent customer service in an effective and efficient way.But behind every app or laptop is an excellent communicator, with a clear commitment to support their...

  • Social Housing Labourer

    1 week ago

    Bromsgrove, Worcestershire, United Kingdom Daniel Owen- UK Full time

    Contract Type: Temporary Location: Bromsgrove Industry: Labour & Trades Salary:£ £14 per hour + negotiableREF: Labourer_ Contact Name: Danielle Nail Job Published:3 minutes agoWe are looking for a Labourer to work in Bromsgrove starting ASAP.This will be a temp to perm job, no CSCS required. Hours will be 37 hours per week, Monday Friday. You will be...

  • Independent Living Officer

    3 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Full Time, Permanent** **Interview Date: Thursday 6th June - In person** We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your attitude is just as important as your skills. **The Role** Visual presence and face to face contact is key to ensure our...

  • Independent Living Officer

    4 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Date: Thursday 2nd May 2024 - in person** We have an opportunity for an Independent Living Officer to become part of a unique and important customer facing team within our Independent Living community. **The Role** Visual presence and face to face contact is key to ensure our customers have the assistance they need to be happy and safe in...

  • Ict Assistant/ Officer

    5 days ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Date: Wednesday 27th March 2024** Almost everything that’s important at bdht needs ICT. Having a solid and reliable infrastructure and the right software tools enables us to offer excellent customer service in an effective and efficient way. But behind every app or laptop is an excellent communicator, with a clear commitment to support their...

  • Independent Living Officer

    1 week ago

    Bromsgrove, Worcestershire, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    Interview Date: Thursday 2nd May in personWe have an opportunity for an Independent Living Officer to become part of a unique and important customer facing team within our Independent Living community.The RoleVisual presence and face to face contact is key to ensure our customers have the assistance they need to be happy and safe in their property.Our...

  • Customer Insight Officer

    7 days ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Date: Wednesday 22nd May 2024 - in person** At bdht, our priority is our customers and their communities. Understanding our data helps us make better business choices for our customers. Analysing patterns, trends, themes, and hotspots ensure we focus on the right areas, and drive-up satisfaction. Additionally, The Housing Ombudsman and The...

  • Independent Living Officer

    1 month ago

    Bromsgrove, Worcestershire, United Kingdom Bromgrove District Housing Full time €35,690

    Independent Living Officer Bromsgrove, Worcestershire £35,690.20 per annum plus car allowance Full Time, Permanent Closing Date: Friday 24th May @ 9am Interview Date: Thursday 6th June – In person We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your...

  • Part-time Facilities Officer

    1 month ago

    Bromsgrove, Worcestershire, United Kingdom Bromgrove District Housing Full time €35,690

    Independent Living Officer Bromsgrove, Worcestershire £35,690.20 per annum plus car allowance Full Time, Permanent Closing Date: Friday 24th May @ 9am Interview Date: Thursday 6th June - In person We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your...

  • Part-time Facilities Officer

    1 month ago

    Bromsgrove, Worcestershire, United Kingdom Bromgrove District Housing Full time €35,690

    Independent Living Officer Bromsgrove, Worcestershire £35,690.20 per annum plus car allowance Full Time, Permanent Closing Date: Friday 24th May @ 9am Interview Date: Thursday 6th June - In person We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your...

  • Independent Living Officer

    1 month ago

    Bromsgrove, Worcestershire, United Kingdom Bromgrove District Housing Full time €35,690

    Independent Living Officer Bromsgrove, Worcestershire £35,690.20 per annum plus car allowance Full Time, Permanent Closing Date: Friday 24th May @ 9am Interview Date: Thursday 6th June – In person We are looking for someone proactive and dynamic to join us as an Independent Living Officer. You’ll need imagination and ability to adapt. For us, your...