Data Collection Officer

7 months ago

Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

The post holder provides administrative assistance to the department by monitoring a client’s pathway and accurately recording breast clinical data onto systems to enable the production of National Breast Screening reports by the Programme Manager.

To work as part of the administration team on a daily basis dealing with a variety of enquiries, making appointments, recording data, audits and achieving National Targets.

To work as part of the Breast Imaging administration team assisting in the efficient delivery of a busy high-quality service.

To have excellent administration and communication skills with the ability to extract clinical data from reports and to record the information accurately whilst dealing with constant interruptions.

To assist with the breast administration of the Breast Screening and Symptomatic Imaging Service countywide ensuring targets are met and to assist in managing the patient’s pathway.

To collate and extract treatment information from Breast Screening Reports, Pathology Reports, Surgical Letters and MDT Outcomes using Trust systems to enter the information onto the NBSS system.

To support the administration team using the NBSS and Trust systems to be able to undertake patient registration, appointments, attendance and results which include confidential medical information.

This is an exciting opportunity for a well organised, committed, enthusiastic and motivated individual to join our specialist team based at Thirlestaine Breast Centre.

We deliver the National Breast Screening Programme for Gloucestershire with a screening population of over 100,000 women. In this role you will work alongside our experienced administration team and closely with the varying Specialities within the breast unit.

We provide all breast outpatient services for those requiring diagnosis or treatment in the county of Gloucestershire.

The Jobholders main purpose of this role is to record clinical data onto the Breast Screening System (NBSS) ensuring its accuracy to aid in the production of National Breast Screening Reports.

To manage the interval cancers administration process.

To assist with the breast administration of the Breast Screening and Symptomatic Imaging Service countywide ensuring targets are met and to assist in managing the patient’s pathway.

To collate and extract treatment information from Breast Screening Reports, Pathology Reports, Surgical Letters and MDT Outcomes using Trust systems to enter the information onto the NBSS system.

To support the administration team using the NBSS and Trust systems to be able to undertake patient registration, appointments, attendance and results which include confidential medical information.

To manage workload under the supervision of the Screening Administration Co-Ordinator.

Knowledge, Skills, Experience and Aptitude Required
- Minimum Grade C (4) GCSE in English and Maths or equivalent
- Possess good communication and interpersonal skills.
- Excellent computer / IT skills.
- Excellent telephone manner and communication skills for dealing with service users, general public and staff internal & external to the organisation.
- Good organisational skills to manage and prioritise own workload and to be able to problem solve.
- Excellent and accurate attention to detail
- To ensure that the Trust’s confidentiality policy is followed at all times.
- Knowledge and understanding of medical terminology.
- Ability to do audio / copy typing.
- Ability to remain calm whilst working within a busy, pressurised environment working to agreed standards and protocols whilst achieving targets which can sometimes have challenging timescales.
- Able to multitask.
- Good team working skills and the ability to work without supervision.
- Motivated and innovative
- Will undergo on the job training.
- Annual attendance in the mandatory training programmes

Key Result Areas
- To obtain pathology data and correspondence referring to Breast Screening/Imaging patients from Clinicians by accessing Trust computer systems and at times contacting other Screening Offices/Trusts.
- To interpret this sometimes-complex data accurately ensuring that this information is recorded in a timely and accurate manner onto the NBSS system.
- To identify Interval Cancers from hospital records/reports and to collate and complete clinical data to enable interval cancer classifications by the Interval Lead. To enter classifications onto the NBSS system and to enable reports to be compiled for QA.
- To monitor patient’s pathway and treatment process ensuring the appropriate information is collated and recorded accurately including adding patients onto the symptomatic pathways.
- To ensure the previously assessed forms are completed by Clinical Lead following a review of the case and the form is submitted to QA.
- To ensure symptomatic patients have the appropriate recall in place on the CRIS system
- To monitor/ update non-attenders from the open access pending lists and to

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