Service Improvement Lead: Palliative and End of

7 months ago

Sheffield, United Kingdom St Luke’s Hospice Full time

**St Lukes Vision, Mission and Strategy**: The job-holder will be expected to work to advance St Lukes Vision, Mission, Strategy and Core Values, which are: Vision Supporting and caring for everyone affected by terminal illness in Sheffield. Mission To deliver the best possible palliative care in Sheffield, whilst developing and driving continual improvements for everyone affected by terminal illness. Strategy St Lukes is dedicated to the wellbeing of the terminally ill in Sheffield and their loved ones. No patient or family is ever the same, and our journey with each individual is unique.

Above all, we are about life, and enabling our patients and their loved ones to live theirs and die with dignity and respect. Our strategy to achieve this is defined by our values. Our Values Dignified - In everything we do, we provide and nurture an environment that ensures a dignified, respectful and human experience for everyone in our care. Compassionate - Compassion is at the heart of St Lukes, expressed by human kindness and a selfless, benevolent concern for the wellbeing of everyone we care for no matter what their circumstances.

Inspired - Inspired by those we care for, we are proud to be part of our community and it is a great privilege to support individuals and their families through many challenging and significant moments. We are always mindful of the trust and confidence invested in us by them. Pioneering - We aspire to be the best and to set new benchmarks for end of life care, inspired by the pioneering spirit of our founders. We are advocates for the terminally ill, we are their voice and their champions, and therefore we will never stop striving to improve what we do.

**Our commitment to Equity, Diversity & Inclusion**: The job-holder can expect to work in a space that is free from barriers and attitudes that are free from prejudice: We seek to employ, engage with, and care equally for all we encounter; striving to make our employment, volunteering, events and services free from barriers, and our attitudes free from prejudice, and treating everyone as a unique individual, providing the best experience that we can for each person. Principal Job Purpose: The job-holders principal purpose will be to support the strategic and operational delivery of the development of the Palliative and End of Life Transitional Care Pathway undertaking the planning, monitoring, and reporting of the project, working with a range of stakeholders across South Yorkshire. The project will be a feasibility study to determine the potential for a workable patient pathway to be found around the issue of transition to palliative and end-of-life services for children and young people in SYB within primary and secondary care including the hospice sector. Key Responsibilities: An overview of the job-holders key responsibilities include: - To manage, lead and take responsibility for the delivery of the project that encompasses the Palliative and End of Life Transitional Care Pathway from project scope to project close including where possible the follow on workplan.

To scope, understand and meet the needs of the project across the organisations and with stakeholders ensuring these are mapped and managed throughout the project lifecycle. To manage, co-ordinate and direct resources assigned to projects on a day-to-day basis to deliver the project's objectives ensuring optimal value is achieved To produce all project documentation including detailed project plans/work packages, resource and risk plans, exception reports and end stage reports to enable effective project governance, sponsor and stakeholder oversight. To develop and refresh communications plans (at key project stages) to enable timely information out and an engaged approach to delivery To report and present on project delivery to relevant Task and Finish Group and Children & Young Peoples Programme Board and Stakeholder groups To advise and influence internal and external service users and commissioners at all levels, regarding the project delivery to enable proactive and planned engagement, stakeholder and sponsor support, ownership, and risk mitigation. To develop effective professional partnerships with stakeholders, service providers and commissioners and liaise proactively to ensure sustained project delivery.

Be aware of safeguarding requirements and report any concerns Carry out duties with due regard to the St Lukes EDI Policy. Report any concerns regarding colleagues and staff members to prevent harm e.g. harassment/bullying/stress. Share knowledge, skills and expertise with colleagues and staff members.

Participate in and contribute to team meetings. Co-operate and liaise with departmental colleagues. Adhere to any financial responsibilities as aligned to the post. Ensure finances are used efficiently and in keeping with St Lukes charitable objectives.

Comply with the Hospice no smoking policy. All St Lukes employees are expected to: Demonstrate a commitment t

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