Billing Administrator

4 weeks ago


Crewe, United Kingdom Ice Comms Ltd Full time

Exciting Opportunity for an immediate Start
Due to the growth of our customer base, we have an exciting opportunity for a Billing Admin within Ice-Comms Crewe Head Office.

**As a trainee billing assistant, your main duties will include**:

- Use our billing software to correctly invoice our customers on a monthly basis
- Learn the ins and outs of Ice Telecommunications and the products / services we supply to customers.
- Gain an intricate knowledge of software used to bill both landline and mobile customers, our CRM and support software.
- Help resolve customers billing queries
- Submit and oversee Direct Debit collections for our customers
- Contact customers who have outstanding balances with ourselves and take payment
- Credit Control
- Learn to navigate around our suppliers portals and build relationships with our account managers

**We are looking for**:

- Excellent communication skills
- Excellent organisational skills
- A willingness to learn
- Proactive and positive can do attitude
- Effective time management and organisational skills with the ability to work to strict deadlines
- Punctual and good attendance
- Dedication to a long lasting career with us
- Good ICT skills
- A* - C in Mathematics and English GCSE

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Crewe: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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