Customer Service Assistant

7 months ago

Kingston upon Thames, United Kingdom Absolutely Recruitment Full time

**Customer Service Assistant - Part Time**
**Based in Kingston upon Thames**
**Hours**:12.45 to 5.30 pm Monday to Friday**
**Salary**:£16,030.29 per annum + Benefits**
**Permanent role**

Our client is currently looking for a Customer Service Assistant to join their busy team based in Kingston upon Thames

**Key Responsibilities**
- Assist with booking incoming stock to update the computerised stock control system.
- Unpack bulk supplies and put them in the appropriate place in the store.
- Process stock orders from other departments and sites; pack and organise the stock transfer to the appropriate department.
- The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session.
- Help with the annual stock-take.
- You must ensure the PDQ machines are stored security in the safe overnight.
- Receptionist duties: Greet people, provide information and directions
- Switchboards: Answer incoming telephone calls and connect to the appropriate extensions, Redirect calls as necessary

**Person Specification**
- Teamwork - this job needs people who support colleagues when necessary and in times of staff holiday, sickness and absence.
- Flexibility
- Calm and patient manner and the ability to work under their own initiative
- A clear speaking voice.
- Good customer services skills
- Enjoyment of working with the public and contractors
- Confidence, Self-Motivation and Initiative - the ability to tackle calmly any situation which occurs and to decide on one’s own the best way it can be dealt with
- Knowledge of methods of posting, and how mail is sorted efficiently
- Pleasant and confident manner
- Smart (uniformed) and well-presented
- Physically fit
- Reception skills and experience would be desirable

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