Trainee Customer Service Advisor

3 weeks ago


Chelmsford, United Kingdom Chelmsford City Council Full time

Job description

**_ Join Our Team at Chelmsford City Council _**_Click here_**_ to learn about us, Our Values, Our range of Benefits and more_**

To be a Trainee Customer Service Advisor you will enjoy working directly with customers to resolve their queries and recognise the importance of first class communication skills to achieve customer satisfaction.

The post holder will already have had experience of working with customers face to face and/or in a call centre and be able to demonstrate a strong commitment to developing a career in Customer Services.

The successful applicant will be required to work 37 hours per week, Monday to Friday.

Interviews are currently scheduled for the week commencing 26th June.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

**Job details**:
Job reference
- REQ00002100

Date posted
- 01/06/2023

Application closing date
- 18/06/2023

Salary
- Grade 4 - £23,166 to £24,582 per annum

Package
- Permanent, Hybrid Working, Flexible Approach

Contractual hours
- 37

Basis
- Full time

Trainee Customer Services Advisor Job Pack.pdf



  • Chelmsford, United Kingdom Prime Appointments Full time

    **Temporary Customer Service Advisor wanted asap - July 2023** Immediate start paying £10.42 per hour. This is a full-time temporary position until July, working 40 hours Monday to Friday 10:00 - 18:00. This position is in the outskirts of Chelmsford (transport required due to location). **Your customer service advisor key duties**: - Entering data onto...


  • Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time

    **Salary £24,000 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints Advisors you...

  • Service Advisor

    1 month ago


    Chelmsford, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE - £34,000 Working Hours -Monday - Friday 8:00-18:00 + 1 in 3 Saturdays 08:30 - 12:30 Location - Chelmsford Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service...

  • Service Advisor

    3 days ago


    Chelmsford, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisors, Dont you think you deserve to earn a Market leading £32,000+ OTE working as a Service Advisor? Working with a fabulous brand, a progressive and supportive dealer group and a Company Car! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Chelmsford area. - You...


  • Chelmsford, Essex, United Kingdom Jago Consultants Full time

    Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? If the answer is yes to the above then we want to hear from you! Our dealership in Chelmsford is looking to recruit a new Service Advisor.  About the position The successful candidate for our Service Advisor...


  • Chelmsford, United Kingdom Huntress Full time

    **Customer Service Advisor - Temporary** A well-established client of ours are adding to their Customer Service team on a temporary ongoing basis. **Duties will include**: - Answering incoming calls, assisting with customer queries and complaints should they arise - Placing and amending customer orders over the telephone - Handling a high volume of calls...


  • Chelmsford, United Kingdom Page Personnel - UK Full time

    Apart of the G15 group - Well etbalished housing association - Hybrid working after 2 weeks of training **About Our Client**: Apart of the G15 group - Well established housing association. **Customer Service Advisor responsibilities-** - First point of contact for all telephone enquiries and dealing with correspondence. - Dealing with complaints, advise...

  • Service Advisor

    4 weeks ago


    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Dealership in Chelmsford is looking to recruit a new Service Advisor. About the...


  • Chelmsford, Essex, United Kingdom Pure Resourcing Limited Full time

    Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor. The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems. Main Duties: Resolve customer issues...

  • Call Centre Agent

    1 month ago


    Chelmsford, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...


  • Chelmsford, Essex, United Kingdom Jago Consultants Full time

    Can you deliver world-class customer service? Our dealership in Chelmsford is looking to recruit a new Service Advisor.  The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills. A large part of the Service Advisor position involves: Meeting and greeting customers in a...


  • Chelmsford, United Kingdom Page Personnel Full time

    Work for a leading and expanding housing associations. - Hybrid working and competitive hourly rate with weekly pay. **About Our Client**: A leading G15 Housing Association. The key responsibilities: The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and...


  • Chelmsford, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Springfield, Essex** **Full Time - 40hrs** **Training will be provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our trainee roles at Specsavers are not your ordinary sales...


  • Chelmsford, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Springfield, Essex** **Full time, 40 hours a week (Weekend work is essential)** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our trainee roles at Specsavers...


  • Chelmsford, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Springfield, Essex** **Part Time Position** **Saturday and Sunday working only** **Full Training will be provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our trainee...


  • Chelmsford, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Springfield, Essex** **Full Time - 40 hours per week - 1 weekend day to be worked** **Full Training will be provided** **In store bonus available when probation is passed!** **28 days holiday incl bank holidays** **Great transport links around the area bus and train routes** **Sainsburys - Free parking** Have you ever...

  • Parts Advisor

    1 month ago


    Chelmsford, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Parts Advisor details: Basic Salary: £30,000 Working Hours: Monday to Friday 7.30am - 5pm Location: Chelmsford A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor...

  • Trainee Hetas

    5 days ago


    Chelmsford, United Kingdom Zigis Limited Full time

    This is an excellent opportunity to join a thriving business where you will be trained and appreciated for your hard work and contribution. **Location**:Chelmsford/Braintree, Essex. To be considered for this excellent opportunity you will need: - Building / Labouring experience: 1 year - Driving Licence (required) **Full Job Description for Trainee HETAS...

  • Trainee Teacher

    7 days ago


    Chelmsford, United Kingdom Academics Ltd Full time

    Trainee Teacher - Chelmsford, Essex Are you a dedicated and enthusiastic individual looking to embark on a rewarding career in education? We are seeking passionate Trainee Teachers to join primary schools in Chelmsford and make a positive impact on the lives of students. ** £83 - £100 per day ** Trainee Teacher ** Chelmsford, Essex ** May 2024 **...


  • Chelmsford, Essex, United Kingdom Pure Resourcing Limited Full time

    Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor. The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems. Resolve customer issues and...