Customer Service Executive
6 days ago
A great opportunity has come up for a Customer Service Executive to join our growing and exciting client based in Slough
If you're looking to join a international organisation with a great culture, benefits and company willing to invest in your future with working from home options - then please apply
Key responsibilities:
- Monitoring respective Locations and Accounts to ensure that all claims are processed within specified timescales.
- Liaising internally with other offices
- Liaising with Customers to obtain claim details
- Determining liability within the Company's Terms and Conditions of Carriage to ensure accurate settlement of Customer claims.
- Recovering costs from Insurers and / or third parties where applicable.
- Generation and issuing of claims correspondence and reports
- To complete daily & weekly log sheet of work processed
- Adhoc duties when required
Skills Required
- Good organisational skills
- Highly self-motivated
- Good time keeping
- Good standard of written English
- Good telephone communications
- Team player with ability to remain focused on task
- Ability to work under pressure
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