Admin Officer

2 weeks ago

Edgware, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
**_ ** This is a part time weekend shift (Saturdays and Sundays) post within the London Breast Screening Administration Hub **_**

To support the work of the London Admin Hub by accurate, efficient and timely execution of essential operational activities that support inviting women for breast screening and the scheduling of clinics and appointments, under the direction of the Office Manager.

To liaise closely with other Administration/Data Officers/Clinical admin officers to ensure integration of functions and facilitate providing cover for periods of short-term absence.

All admin officers are expected to develop the knowledge and ability to provide cover for key elements of other departmental work. The specific elements to be covered by each Admin Officer will be specified by the Office Manager, who will also arrange appropriate training.

To deliver support services those are in line with the Trust and NHS Breast Screening Programme (NHSBSP) guidelines and targets.

Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to the Office Manager as necessary.

Contribute and innovate as a member of the London Breast Screening Admin Hub Service team.

To work within a shift pattern specifically for weekends, to provide operational support to cover the Hub telephone call centre and admin tasks.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
**_ ** This is a part time weekend shift (Saturdays and Sundays) post within the London Breast Screening Administration Hub **_**

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & Qualifications**:
**Essential criteria**:

- 5 GCSE’s or equivalent

**Desirable criteria**:

- EITS or Equivalent
- NVQ2 in Business Administration or Customer Care or equivalent
- Key Skills Level 2 in Literacy or equivalent

**Trust Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Experience**:
**Essential criteria**:

- Experience of undertaking detailed, intensive work in a busy administrative environment
- Experience of using information technology such as Word and Excel in work-related activities.

**Desirable criteria**:

- Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances.

**Skills and aptitudes**:
**Essential criteria**:

- Good organisational skills
- Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
- Able to sustain meticulous attention to accuracy and detail
- Good level of verbal and written communications
- Good interpersonal and listening skills
- Able to handle difficult and distressing situations effectively
- Able to prioritise own workload to set and meet deadlines
- Able to compose correspondence and reports
- Able to work as part of a team.
- Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook

**Desirable criteria**:

- Able to present information to others
- Able to influence, advise and motivate others
- Good knowledge of the NHS Breast Screening programme
- Good knowledge of the National Breast Screening computer System (NBSS) and its operation
- Good understanding of general office working procedures

**Others**:
**Essential criteria**:

- Light Physical work

**Desirable criteria**:

- Flexible working time
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information coll

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