Casual Accessibility Steward

6 months ago


Liverpool, United Kingdom Liverpool Football Club Full time

About the role
Here at Liverpool Football Club, we have opportunities for Accessibility Stewards to join our casual match day team here at Anfield Stadium.

**Who are we looking for?**

We are looking for applicants with experience within stewarding or venue operations, or experience working within a care or support background.

A NVQ Level 2 Certificate in Spectator Safety will be provided for those who haven’t already obtained it.

**What will you be doing?**
- Facilitate the safe entry and exit to the stadium for all supporters with disabilities and their personal assistants.
- Be always accessible during the event for fans with disabilities and respond quickly to any requests for assistance.
- After the appropriate training, be fully aware of evacuation plans for your specific area of work and how to correctly operate any equipment that may be necessary to aid evacuation.
- Understand the Personal Emergency Evacuation Plans (PEEPS) for fans with disabilities under your care.
- Have a caring and compassionate approach to fans with any disability placing their safety, wellbeing, and enjoyment of the event at the heart of everything you do.
- Deal appropriately and in confidence with personal sensitive information regarding supporters with disabilities who are in your care.
- Remain calm, displaying a high level of patience in in challenging circumstances.

**Why should you apply?**

This is a casual contract position, working variable hours across the week including evenings and weekends.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.



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