Sia Door Supervisor

6 months ago


Liverpool, United Kingdom Stadium Traffic Management Ltd Full time

Stadium serves its clients with one goal in mind - keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments

**Responsibilities include and are not limited to**:

- Welcoming all visitors to the venue
- Searching bags and persons before entering the venue
- Placing tags on bags once checked
- Sweeping and clearing persons from closed areas
- Assisting with evacuation procedures
- Ejecting fans from the venue/event
- Providing security related comms to members of public
- Preventing fans from taking alcohol pitch side
- Preventing fans from smoking or vaping
- Preventing fans from standing on non-safe standing areas
- Access control to VIP/ Player or Hospitality areas
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offer an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
- Support other positions where necessary including stewarding, Traffic and Car Park teams.

**Required skills, qualifications and experience**:

- SIA Door Supervisor badge
- Previous customer service experience
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations

**Hours of work**:
Shift times will vary on each event, early and late shifts will be available.

All work is offered on a casual basis giving you flexibility to work around your current commitments.

**Rate of pay**:
The hourly rate will be £12.50ph.

**Due to the nature of this role all applicants must be over 18 years of age.


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