Steward

4 weeks ago

Liverpool, United Kingdom Anfield Sports and Communtiy Centre Full time

Job Purpose

The role of Steward is integral to the smooth running of the Centre during the week and weekends working on a rota basis. Their attitude in ensuring that the Centre is clean and safe for users, is an important part of the team spirit required to make the Centre a place where people want to come.

Fitness Instructor qualification and experience is desirable but not essential.

**Role**

Ensuring the safety of both the centre users and centre facilities remain of high priority and to ensure

Smooth running of block and ad-hoc bookings.

Work in conjunction with all members of staff to ensure maximum use of the centre is made.

**Responsibilities**:
**Premises**

**To ensure correct supervision of all facilities both internal and external on a regular basis throughout operational hours.**
- To be responsible for the **security** and distribution of keys, as determined by the Facilities Manager.
- Key holder responsibilities for the safe opening and closing of the building.
- To respond promptly to alarm call-outs as and when necessary.
- To competently carry out security procedures/checks of the centre both internal and external throughout the day in accordance with **operational systems** and procedures of the premises.
- Ensuring high standard of cleanliness of all internal and external areas, including toilets and changing facilities, remain safe for staff and centre users throughout the day.
- To carry out porterage, handy person duties and other duties arising for good operation of the premises.

**Health And Safety**

**Ensuring the health, safety and security of both the centre users and centre facilities.**
- To report all accidents, incidents and building defects immediately to the Centre Manager.
- To ensure Health & Safety procedures and safeguarding policy are followed and adhered to at all times.
- Carry out the correct EAP procedures in the event of fire, flood, breaking and entering, accident or major damage.
- Ensuring fire and emergency light systems are checked, tested and logged correctly.
- Undertake training and professional development as required for the role and instruction of the Centre Manager.

**Programme.**

**To ensure the equipment and room layouts are implemented to facilitate planned programmes and activity delivery.**
- Ensure the safe set up and take down and storage of equipment for centre activities in a prompt and timely manner.
- Dealing with enquiries from customers, contractors and members of the public in a professional manner.
- To liaise with Facilities Manager, stewards and reception team to ensure all rooms are prepared for scheduled activities are prepared.

**Other Duties**

To undertake such additional duties as may be reasonably requested by the Centre Manager. Instructor qualification and experience desirable but not essential.

**Responsibilities**:
Reporting directly to the Building Supervisor the principal responsibilities will be:

- Supervision of all indoor and outdoor sporting/activity areas.
- Security of premises and its contents (including operation of fire and burglar alarms).
- Key holder responsibility.
- Lighting, heating and cleaning of the premises including operation of the plant.
- Porterage, handy person duties, and other building duties arising from the use of the premises.
- Oversee staff, volunteers or trainees assigned to stewards by management, who will receive work instructions via the Supervisor/Manager.

**Duties**

**Security of Premises**
- Carrying out security procedures for the Sports Centre and grounds.
- Switching lights on/off as required.
- Checking and securing windows and internal/external doors.
- Switching on/off appropriate alarm systems.
- Ensuring unauthorised parking of vehicles does not occur.
- Carrying out recognised procedures in the event of fire, flood, breaking and entering, accidental or major damage.
- Dealing with enquiries from customers, workmen, contractors and members of the public.
- Ensuring fire and emergency light system are tested regularly, and ensure relevant logs of this are completed.

**Lighting and Heating of Premises**
- Checking and replacing light bulbs/tubes where access is available.
- Operating the heating plant and ancillary heating so that the required temperatures are maintained in the Centre, and that there is an adequate supply of hot water available.
- Good House Keeping.

**Cleaning and Premises**
- Cleaning materials must be issued to cleaners by Stewards and all instructions on usage of all materials are strictly adhered to (due to risk to person or property)
- Ensuring that the Centre (premises and furnishings) are clean in accordance with the set standards and methods.
- Toilets/changing rooms to be visited at various times during the shift to ensure safety and cleanliness.
- Drawing consumable items from stock (toilet rolls etc) and distributing to necessary areas.
- Walking around the entrance and sporting areas (where possible) sweeping/picking up litter.
- Sw

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