Groups Admin Executive

3 months ago

London, United Kingdom PPHE Hotel Group Full time

**Department**: Sales

**Job Level**:Team Member

**Job Type**:Full Time

**Hours per week**:40

**Job Reference**:REQ8932

**Date Posted**:23 June

**Administration Executive - Waterloo**

The Groups Admin Executive’s role - reporting to the Senior Groups Sales & Administration Manager is to take full ownership of the management of group blocks once the contract has been signed and the groups have been handed over to the Groups Administration team. Key emphasis will be placed on ensuring the highest level of accuracy is maintained throughout the group’s journey, as well as building a strong relationship with group organisers, clients, and hotel colleagues, to deliver an exceptional level of service to our guests.

**Responsibilities as an Administrator**:

- Ensure the highest standards of business processes are maintained.
- To assist in ensuring all blocks are being correctly built in Opera with the appropriate activities, notes and cut-off dates. Filing system maintenance.
- To ensure that once the signed contract has been received from the GM&E Sales Team, the billing/payment method has been considered.
- To assist with new Group enquiries. To ensure that any Group upselling opportunities are explored at every opportunity i.e. Dinners, porterage and room upselling etc. and that this is being communicated to the relevant departments.
- Ensure the weekly Groups Forecast sheet is completed on the required day
- Manage the business with a people, profit, quality and customer/balanced scorecard approach.
- Ensure all blocks are processed and controlled with accuracy
- To ensure that the Hotel Room Inventory is balanced
- Prioritising workload and managing time effectively, to ensure all tasks are completed within required deadlines and in accordance with PPHE brand standards.
- Ensuring groups are handed over to the Front Desk team.
- Ensure all contracted group blocks, including allocation blocks, are built in Opera.
- To oversee that all PPHE standards are being implemented in accordance with the departmental SOPs
- Communicates effectively with Guests, departments, and clients via written correspondence, phone, technological platforms and face to face.
- Proactively upsells and promotes all hotel outlets (such as upselling, special events & VIP amenities) as well as any related reward programs; Actively & passionately supports in the planning and development of hotel services.
- Engages with colleagues, guests and/OR appropriate departments ensure feel part of the hotel team & encompass PPHE values.
- Demonstrates flexibility and adaptability when assisting and dealing with priorities and people.
- Creates a welcoming atmosphere and personalised service for each individual external and internal guest. Actively contributes to your immediate as well as wider hotel team
- The above description is not to be regarded as exhaustive.

**Benefits for the Group Administrator**:

- ** ** 30 Days of Holiday a year inclusive of bank holidays
- A competitive salary
- Discounts on our hotels
- Free meals from our staff canteen
- Great Learning and development opportunities

  • Group Admin Executive

    3 months ago

    London, United Kingdom Corporate Office London Full time

    **Department**: Sales **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req8806 **Date Posted**: 8 June Group Admin Executive - Waterloo The **Groups Admin Executive's** role - reporting to the Senior Groups Sales & Administration Manager is to take full ownership of the management of group blocks once the...

  • Group Admin Executive

    3 months ago

    London, United Kingdom Corporate Office London, United Kingdom Full time

    **Department**: Sales **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8806 **Date Posted**:8 June Group Admin Executive - Waterloo The **Groups Admin Executive’s** role - reporting to the Senior Groups Sales & Administration Manager is to take full ownership of the management of group blocks once the...

  • Groups Billing Executive

    3 months ago

    London, United Kingdom Regional Office United Kingdom Full time

    **Department**: Sales **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req8805 **Date Posted**: 8 June **Group Billings Executive - Waterloo** As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure. Key emphasis should be placed on ensuring...

  • Groups Billing Executive

    3 months ago

    London, United Kingdom PPHE Hotel Group Full time

    **Department**: Sales **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8805 **Date Posted**:8 June **Group Billings Executive - Waterloo** As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure. Key emphasis should be placed on ensuring...

  • Group Billings Executive

    3 months ago

    London, United Kingdom Regional Office United Kingdom Full time

    **Department**: Meetings & Events **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req8457 **Date Posted**: 26 April **Group Billings Executive - Waterloo** As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure. Key emphasis should be...

  • Group Billings Executive

    2 months ago

    London, United Kingdom PPHE Hotel Group Full time

    **Department**: Meetings & Events **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8457 **Date Posted**:26 April **Group Billings Executive - Waterloo** As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure. Key emphasis should be placed on...

  • Events and Groups Planning Executive

    3 months ago

    London, United Kingdom Central Groups London M&E Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Admin Executive

    3 months ago

    London, United Kingdom Give A Grad A Go Full time

    **Please note - This role commences as a 6-month fixed term contract** *** **Company profile - FinTech Firm** In this Admin Executive job in London, you will be joining the London office of a FinTech company, which is making waves within the financial technology sector. Its Asset Management platform is used by a range of clients, both private and...

  • Admin Executive

    3 months ago

    London, United Kingdom Give A Grad A Go Full time

    A competitive basic salary of £28,000 - £32,000 DOE - Private medical insurance - Cycle to work scheme **Please note - This role commences as a 3-month fixed term contract** **Company profile - FinTech Firm** In this Data Executive job in London, you will be joining the London office of a FinTech company, which is making waves within the financial...

  • Events & Groups Planning Executive

    3 months ago

    London, United Kingdom Central Groups London M&E Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Executive Admin Assistant

    3 months ago

    London, United Kingdom Tiger Recruitment Ltd Full time

    **Executive Admin Assistant** **Permanent** **City of London** **Hybrid** **£35,000** Our client is a consultancy looking to hire an Executive Admin Assistant to join their team in London. This is an amazing opportunity to take on a wide role where no two days will be the same. You will support the leadership team and get firsthand experience working on...

  • Admin and HR Assistant

    3 months ago

    London, United Kingdom Magna Groups Enterprises Limited Full time

    We are looking for a highly organized and detail-oriented Admin and HR Assistant to join our team. In this role, you will be responsible for providing administrative support to the office, as well as handling customer inquiries and providing excellent customer service. **Administrative Responsibilities**: - Processing customer orders, payments, and returns...

  • Group Travel Operations Executive

    3 months ago

    South London, United Kingdom C&M Executive Recruitment Full time

    **Group Travel Operations Executive, Putney/ Hybrid Up to £32k** Experienced Group Executives Required! This role will be to work with all markets operating groups for key clients and new clients alike to create a successful ad-hoc or series tour & using your skills to maintain strong relationships with both clients & suppliers. Particular attention will...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    Lee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    Lee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave...

  • Executive Admin Assistant

    3 months ago

    London, United Kingdom Walters People Full time

    A well-established Investment Bank located in the heart of London is currently in search of a Executive Admin Assistant to join their dynamic and fast-paced team. This exciting opening encompasses a 3-month rolling temporary contract, with a strong possibility of extension. Within this role, your primary focus will involve providing comprehensive assistance...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    Lee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    ee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave records,...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    Lee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave...

  • HR & Admin Executive

    3 months ago

    London, United Kingdom Lee Kum Kee (Europe) Ltd Full time

    Lee Kum Kee Europe is is searching for a HR & Admin Executive to maintain the routine operation and smooth running of the HR & Admin Function; to provide back-office support to a fast-growing company. **Duties & Responsibilities**: **1. HR Duties**: - Create, maintain and update staff records in HRIS system, including personal data, job data, leave...