Debt Collections Agent

2 weeks ago


Newcastle upon Tyne, United Kingdom BMC Recruitment Group Full time

**Are you experienced in debt collection and collections? Looking to join a well established business with progression opportunities?**

BMC Recruitment Group are delighted to be working with an established business in Newcastle upon Tyne who are looking to recruit a number of Debt Collection Agents on full time permanent contracts.

As a Debt Collection Agent, you will be responsible for calling customers and arranging payment plans and collecting outstanding debt on accounts. There are progression opportunities available for those wishing to grow their career.

**Working Times**

Monday to Friday - 9am - 5pm (office based)

**Job Duties include**:

- Chasing and collection of any payments
- Inbound and outbound calls
- Proactively speak with customers to ascertain circumstances and agree payment plans, coordinating between different departments
- Confidently handling any complaints and escalating as necessary
- Handling complaints and dealing with responses
- Liaising with internal departments functions to resolve queries.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Collections Advisor - BMC Recruitment Group


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