CRM Administrator New

3 days ago


Cardiff, United Kingdom St David Recruitment Services Full time

**CRM Administrator**
**Cardiff City Centre**
**Salary - £20 - £24k per annum**
**Permanent**
**Full Time**
**Hybrid working available (3 days in the office, 2 days at home)'**

Our client is looking for a CRM Administrator to join their team on a permanent basis.

**Benefits**
- 25 days holiday plus bank holidays
- Two Corporate Social Responsibility days
- Birthday day off
- Death in service equivalent to twice annual salary
- Auto enrolment pension scheme
- Hybrid working
- Employee Assistance Programme
- Discounts for local businesses

**Essential;**
- Strong interpersonal skills
- Confident when dealing with a range of different internal stakeholders to maintain/build

relationships
- Experience of working in administration or data management would be advantageous
- Excellent attention to detail and tenacious attitude towards ensuring data accuracy
- Experience within the legal or professional services sector is desirable
- Highly organised and methodical
- Highly professional, in presentation and manner, at all times.

**Responsibilities**
- Administer and maintain the CRM database
- Quality check and process data changes and duplications
- Generate regular and ad-hoc reports from the CRM database
- Monitor the new contact review process
- Run data quality searches and perform regular housekeeping tasks
- Assist with the contact offboarding process
- Support the Learning & Development team with ad-hoc training
- Act as the key point of contact for general CRM queries

If this role is of interest, please send your CV across to us today


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