Customer Service Executive

5 months ago


Thirsk, United Kingdom Hawkesworth Appliance Testing Ltd Full time

Company Overview: Established over 30 years ago, Hawkesworth is a renowned electrical testing company who have become a leader in the field to a diverse client base. As we continue to thrive, we are seeking a dynamic Customer Service Executive to join our team.

Key Responsibilities:

- **Client Engagement**: Cultivate relationships with existing and potential clients, ensuring their satisfaction with services.
- **Cross Selling**: Identify opportunities to offer additional services to our existing client base.
- **Quotation Preparation**: Prepare quotations for customers.
- **Database Management**: Maintain and update the customer database.
- **Customer Service**: Uphold our commitment to exceptional customer service.

Qualifications and Skills:

- Strong interpersonal and communication skills, with a focus on relationship building.
- Ability to work collaboratively in a team environment.
- Adaptability and a proactive approach to learning and development.
- Knowledge of electrical testing services and related products would be beneficial but not essential as full training is provided.

What We Offer:

- Competitive compensation package, including an achievable commission structure.
- Opportunities for professional growth and advancement.
- Company events and celebrations.
- Pension plan.
- Working Hours: Monday to Thursday, 8:30 am to 5:00 pm; Friday, 8:30 am to 4:00 pm

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Work Location: In person



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