Customer Service Supervisor

3 weeks ago


Thirsk, North Yorkshire, United Kingdom Starbucks Full time
Job Description

As a Shift Supervisor, your key responsibilities will include:

  • Leading a team of baristas to ensure timely completion of duties
  • Assisting with training and development programs to enhance employee skills
  • Maintaining accurate records of stock and wastage
  • Promoting a welcoming team environment and excellent customer service

Required Skills & Qualifications

To succeed in this role, you will need:

  • Previous supervisory experience in a fast-paced retail or hospitality environment
  • Excellent leadership and communication skills
  • A passion for delivering exceptional customer experiences
  • A willingness to learn and adapt to new situations

Benefits

In addition to our competitive salary and benefits package, you will also enjoy:

  • A 30% discount on food, drinks, and merchandise
  • A 24/7 Virtual GP & Wellbeing Service
  • A 10% Asda Discount Card
  • Quarterly Bonus Incentive

Estimated Salary: £25,000 - £30,000 per annum

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