Customer Service Team Leader

15 hours ago


Thirsk, North Yorkshire, United Kingdom Starbucks Full time
About the Job

Job Summary:

We are seeking a highly motivated and experienced individual to fill the role of Shift Supervisor at Starbucks in Thirsk. As a Shift Supervisor, you will be responsible for leading a team of baristas and contributing to the overall success of the store.

Key Responsibilities:

  • Lead and motivate team members to achieve sales targets and provide excellent customer service
  • Maintain high standards of cleanliness, safety, and security in the store
  • Monitor and report on store performance, identifying areas for improvement and implementing changes as needed

Salary and Benefits:

The salary for this role is £12.25 per hour, with a quarterly bonus scheme in place. As a valued member of our team, you can expect a range of benefits, including training and development opportunities, employee discounts, and a supportive work environment.

Requirements:

To succeed in this position, you should have prior experience in a supervisory or management role, preferably in a retail or hospitality environment. You should also possess excellent communication and leadership skills, as well as a passion for delivering exceptional customer experiences.



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