Operations Officer
5 months ago
**Roles & Responsibilities**:
- Responsible for providing a discreet and professional VIP ground handling service, must be self-motivated and able to work on initiative.
- Customer focus is essential, the service is bespoke and as such you must remain presentable and courteous and discreet at all times.
- Must have and aptitude for phonetics and radio communications where required.
- Work well under pressure, coping with diverse, highly procedural industry requirements, whilst maintaining a flexible approach to all aspects of your work.
- Promote the Avfuel/Avflight brand and Contract Fuel programme and other Company initiatives as required.
- Facilitate all visiting aircraft requirements (both passengers and crew) e.g. Fuel, Ground transportation, hotel bookings, catering etc
- Generating invoices for all 3rd party movements, ensuring accuracy and competency with internal invoicing and input via the Avfuel Hub.
- Clearing National and International flights with Special Branch and United Kingdom Border Agency (UKBA), ensuring compliance with local restrictions.
- Be prepared to work flexible hours including shift and weekend work as rostered by Company management.
- In good physical health - a basic medical certificate is required to grant an Airside driving permit.
- A desire to further your skill set through relevant industry training.
- All staff must comply with Company Health & Safety policy in addition to operating procedures and any Ground Staff Instructions issued by the Operations Manager.
- Tracking all aircraft movements at BCA using Eurocontrols CFMU, providing slot and weather information to crews were applicable.
Send CV to Ryan Hogg, Area Manager, European Sales
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