Family Support Worker

7 months ago


StokeonTrent, United Kingdom FAMILY ACTION Full time

Job title: Family Support Worker

Service: Staffordshire’s Family Support and Outreach Service

**Salary**: Grade 2 (lower) point 11-15 (pro-rata for part time hours)

Hours: 37 hours per week full-time/part-time hours/flexible working will be considered.

Locations: Staffordshire Moorlands, Newcastle, Cannock, Stafford and South Staffordshire

Responsible to: Family Support Manager

Summary of Job Role:
The service will provide practical and emotional support to children, young people, and their families, through a mixed program of Referral Based Family Support, Targeted Outreach Visits, and Support to access community support, groups, universal offers, and entitlements. Using restorative practice, the service will embed a strengths-based approach, engaging and enabling children, young people, and families to access the right support, at the right time, within their local communities, increasing families’ resilience and preventing needs from escalating.
- Delivery of a Referral based Family Support - offering a targeted, trauma-informed whole family restorative approach for families in need (creating Early Help Assessments, Action Plans, Sustainability Plans and completing Outcomes Stars)
- Undertaking Targeted Outreach Visits, provided by Staffordshire County Council
- Supporting families to access Family Hubs, community support, groups, universal offer, and entitlements along with access to a Free Pass Card scheme if they are facing financial barriers to accessing groups.
- Delivery of evidence and practice-based interventions, targeted group work, and digital interventions (Solihull approach, motivational interviewing, restorative approaches, strengths/solution focused modelling, Incredible Years etc.)
- Working alongside volunteers to identify activities to support the family (Peer support, mentoring, information, and guidance.)
- Family Support Workers will be Qualified in Health and Social Care, youth work, early years and childcare, counselling, or a relevant professional qualification equivalent to NVQ Level 4 this is not essential but is desirable.
- Staff will be experienced front line practitioner with at least 2 years’ experience in child and family practice.

Key Accountabilities and Tasks:
1. To complete an initial visit in the home following a referral.

2. To be able to write child-focused, Early Help Assessments/report writing/risk assessments in partnership with parents and professionals to establish an understanding of the child and parent’s needs, any existing or potential risk and to gain knowledge of the ‘Child’s lived experience’ and parental challenges.

3. To deliver a range of individual, 1-2-1, workshops and group interventions, to facilitate parents’ understanding and awareness of their children’s emotional, social and physical needs and improve their parenting skills. Providing support in families homes, across family Centre’s, and other delivery sites.

4. Deliver evidence and practice-based interventions, with families to support positive change implementing a range of restorative approaches, strengths/solution focused modelling,

5. Monitor, review, and update plans with parents, using outcome evidence, stepping up/down cases and making onward referrals for specialist support and interventions, where appropriate.

6. To keep timely and accurate records of your work and adhere to confidentiality, safeguarding and information sharing protocols.

7. Work collaboratively with coordinated care and support for families through liaison, referrals and multiagency partnership working, with Health, Social Services, Education and other statutory and voluntary and specialist agencies, via and linking in with Effective Practice Development Officers.

9. To assist families to access, build and maintain effective relationships with the Centres and other support services. Provide outreach activities to improve the reach of services to children and families in the area and ensure that those families with most to gain from services are included, involved, and have equal access to all its services.

10. To participate and contribute to meetings with external agencies, to advocate in meetings on behalf of families and, where appropriate involve families in such meetings.

11. Work alongside a group of volunteers to identify activities for the family to access.

12. To undertake training according to the needs of the service.

13. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
a) Being **people** focused

b) Reflecting a **‘can do’** approach

c) Striving for **excellence** in everything we do

d) Having **mutual respect** for everyone we work with, work for and support through our services.

14. To ensure you have an understanding (appropriate to your role) of and comply with Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adu



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