Business Travel Sales Coordinator

3 weeks ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 24069902

**Job Category** Sales & Marketing

**Location** London GSO, 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**
- The primary function of the Business Travel (BT) Sales Co-ordinator is to provide support to the EMEA Business Travel Account Managers and/or the Global Account Directors/Managers with the execution of given business travel related tasks.**CANDIDATE PROFILE**

**Experience**
- 2+ years sales and marketing experience required.
- Hospitality sales experience preferred.
- Special Corporate/Business Travel sales experience preferred.

**Education or Certification**
- Bachelor’s degree or equivalent strongly preferred.
- English language written and spoken.
- Experience working with Microsoft Excel required.
- Experience managing the BT sales process or equivalent experience with a major hotel chain or Travel Management Company preferred.

**CORE WORK ACTIVITIES**

**Managing Work, Projects, and Policies**
- Assist the Business Travel Account Managers and/or GAD/GAM with the implementation of sales strategies in the BT segment.
- Assist on all aspects of the BT pricing process, including (but not limited to):

- Analyze internal/external hotel spending data for the purpose of selecting hotels to be included in the account proposal.
- Assist GAD in the management of Marriott’s RFP system as well as third party tools.
- Coordinate pricing for hotels added to the system mid-year, or as new markets emerge due to the accounts’ acquisition of new businesses, etc.
- Generate RFP reports and any other tasks as required by the EMEA BTAM team.
- Collaborate on the creation of the BT Account Workbook.
- Conduct rate audit/Follow-up on rates accepted by the clients’ 3rd party tool and amend MarRFP as necessary.
- Research and analyze account information and relevant data to identify new business opportunities in the BT segment and partner with the EMEA BTAMs to create innovative solutions for the customer
- Share trends/Demonstrate knowledge of job
- and industry-relevant issues, products/services, systems, and processes.
- Conduct basic financial analysis and exhibit understanding of revenue management.
- Articulate knowledge of Marriott brands, business needs, and pricing strategies.
- Use relevant internal and external data (e.g. account production, competitor information, industry trends) to formulate recommendations and influence business strategies that drive greater market penetration in the BT segment.

**Contributing to Teams**
- Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound business decision-making; demonstrate honesty/integrity; lead by example.
- Motivate and provide a work environment where associates are partnering effectively to deliver sales goals and customer commitments.
- Collaborate effectively with peers, managers, and customers in a global and culturally diverse environment.
- Work effectively in a virtual team-based environment.
- Assist in the development and usage of tools created to support evolving needs of pricing process.

**Additional Responsibilities**
- Inform and/or update stakeholders on relevant information in a timely manner.
- Manage time efficiently and demonstrate effective organizational skills.
- Present ideas, expectations, and information in a concise, well-organized way.
- Perform other duties, as assigned, to meet business needs.

**MANAGEMENT COMPETENCIES**

**Building Relationships**

**Coworker Relationships**
- Builds strong working relationships.
- Shares thoughts and feedback in a professional way.
- Considers how own behavior impacts others.
- Explains work in a way that encourages cooperation from others.

**Customer Relationships**
- Shows an understanding of customer/stakeholder expectations.
- Listens and responds to customers/stakeholders with empathy.
- Builds rapport and trust with customers/stakeholders to promote loyalty.
- Anticipates and quickly responds to customer/stakeholder requests or issues.
- Explains policies in a way that helps customers/stakeholders understand.

**Global Mindset**
- Helps others feel valued and included.
- Works well with others regardless of their background or characteristics.
- Models the Company culture of service, opportunity, respect, and fair treatment.
- Acts when others are treated unfairly or are not valued and respected for their unique skills.
- Listens to and acknowledges different ideas and viewpoints.

**Generating Talent and Organizational Capability**

**Organizational Capability**
- Shows an understanding of how each role on the team contributes to the work.
- Shows an understanding of goals, processes, and reporting relationships within the department.
- Understands scope of own decision‐making authority.

**Talent Management**
- Provides, seeks, and acts on constructive feedback.
- Shows an u

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