Outpatients Booking Clerk
5 months ago
We are excited to welcome individuals who bring their enthusiasm to our Outpatient Administration teams based at our Huntingdon site.
Excellent communication and customer service skills are a must, and a positive approach to customer care is highly valued.
Computer literacy is essential, as you will be working with various Trust Patient Administrative Systems for data input and retrieval.
You will take on a varied range of administrative responsibilities, such as registering confidential patient data into the Patient Administration System, booking appointments in order from waiting lists, liaising with patient enquiries face to face and over the telephone, completing attendances, cancelling and rescheduling appointments as required. As a Receptionist, you will be the welcoming face for our patients.
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:
- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
To provide comprehensive administration to support Reception, Booking Teams and Contact Centre within Outpatients.
To be fully conversant with the Trust appointment systems and extract data from waiting lists to book patients in date order and clinical/risk priority
Point of contact for patient, GP surgeries and other parties for enquiries, cancelling and rescheduling of appointments
Cover Reception areas, book patients attendance and any follow up appointments
Work closely with specialities escalating any capacity issues following the escalation process
-
Outpatients Booking Clerk
6 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeTo provide comprehensive administration to support Reception, Booking Teams and Contact Centre within Outpatients. To be fully conversant with the Trust appointment systems and extract data from waiting lists to book patients in date order and clinical/risk priority Point of contact for patient, GP surgeries and other parties for enquiries, cancelling and...
-
Ward Clerk
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeTo provide a courteous, responsive and effective point of contact (in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust. To keep the ward diary up to date. To liaise with theatres to ensure smooth running of the theatre lists Patients and Relatives Promote a customer focused approach to...
-
Outpatients Receptionist
6 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeBook follow-up appointments for patients when they have attended clinic. Cancelling or amending appointments on instruction from management,clinicians, secretaries and other departments as required.Update any patient demographic information as necessary.Process requests for interpreters for outpatient appointments as required.Cover for annual leave and...
-
Clinic Coordinator Outpatients Administration
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeYou will work in the Treatment Centre or Booking Team Receiving patients within the Outpatient area or speaking to patients on the telephone. preparing patient notes for clinics and working alongside clinical staff to ensure smooth running of the outpatient clinics. You will work in the Treatment Centre outpatient area receiving patients, preparing patient...
-
Outpatients Receptionist
4 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeDo you enjoy working as part of a busy team? As an Outpatients Receptionist you will be working as part of a busy department, working closely with both patients and clinicians. The main responsibility of the role are greeting and booking patients into clinics and booking next appointments, out patient duties. We are looking for individuals who are helpful,...
-
Counter Clerk
4 months ago
Huntingdon, United Kingdom WHSmith Full time**Counter Clerk - WHSmith - Huntingdon Post Office** Contract Type: Permanent Position Working hours: 16 hours per week but overtime will be required at times, so must be flexible to the needs of the business As a Counter Clerk in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to...
-
Outpatient and Chemotherapy Booker
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeThe post holder will be responsible in the delivery of an efficient and effective service within the Haematology & Oncology Outpatient Department, Day Unit (Chemotherapy) Reception and Radiotherapy Reception. Liaising with patients and visitors to the Outpatient Department and Day Unit by using ARIA/Chemo Care to book patient’s treatments and follow up...
-
Diagnostic Imaging Booking Clerk
4 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for an enthusiastic and energetic person to join our busy Diagnostic Imaging Booking Team based at Hinchingbrooke Hospital. Knowledge of the hospital booking systems, PAS, Sunquest Ice and CRIS would be an advantage but if not training will be provided. The role will require training in booking specialities and in particular the job provides...
-
Diagnostic Imaging Booking Clerk
6 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeplease see attached job description for full details Collate electronic referral forms in a timely manner and file into correct categories. To ensure all paperwork, including patients previous imaging and notes where necessary, are available for the appointment and electronically track to correct location. This necessitates liaison with numerous Directorates...
-
Ward Clerk
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeDaisy Ward is a 21 bedded ward providing care for both elective and acute surgical admissions, and Procedure Unit is a 16 bedded Day Surgery unit. We are seeking an enthusiastic, hard-working, flexible individual to assist us in providing the best service at all times, if you think you have these qualities then we look forward to welcoming you to our...
-
Ward Assistant
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeTo be responsible for the stocking up of all areas within the SCBU. This means: Ensuring that all cupboards and trolleys are topped up to an agreed level on a daily basis. Ensuring that the unit is adequately stocked with gloves, plastic aprons and all standard PPE Assisting in receiving, unpacking, checking and the storage of all supplies and medical...
-
Oncology Clinical Support Worker
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeWe have an exciting opportunity for an Oncology Clinical Support Worker to join the Cancer Service team at Hinchingbrooke. You will be working alongside the Haematology/Oncology Clinical Nurse Specialists, supporting patients in the outpatients department and beyond. To assist colleagues with blood requests Phlebotomy and venepuncture To assist with bone...
-
Trust Foundation Year 2
4 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeAre you looking for an excellent development programme? At North West Anglia NHS Foundation Trust, you will find the best opportunities for career development and training. We are looking for an experienced Trust Grade FY2 to join the Trauma and Orthopaedics team based at Hinchingbrooke Hospital in Huntingdon on a full-time basis. Cross site work at...
-
Health Care Assistant
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for a positive enthusiastic person to join our Imaging team as a Health Care Assistant. The successful applicant needs to have good communication skills and have the ability to work with a wide variety of people. You need not have previous experience, but it is essential that you have willingness to care and put patients first. You will be...
-
Health Care Assistant
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for a positive enthusiastic person to join our Imaging team as a Health Care Assistant. The successful applicant needs to have good communication skills and have the ability to work with a wide variety of people. You need not have previous experience, but it is essential that you have willingness to care and put patients first. You will be...
-
Health Care Assistant
5 months ago
Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for a positive enthusiastic person to join our Imaging team as a Health Care Assistant. The successful applicant needs to have good communication skills and have the ability to work with a wide variety of people. You need not have previous experience, but it is essential that you have willingness to care and put patients first. You will be...