Match Day Wellbeing Support Officer

3 weeks ago


Elland, United Kingdom Leeds United Football Club Full time

**Match Day Wellbeing Support Officer (2023 - 2024 Season)**

An exciting job opportunity has arisen at Leeds United FC for Matchday Wellbeing Support Officer based at our stunning Elland Road Stadium.

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since. With a capacity of 37,890, it is England's 11th largest football ground in the Premier League.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

**Contract Type**:Casual Contract

**Hours of Work**: Approx. 5/6 hours at Home Games

**Salary**: Starts at £12.44 an hour & includes holiday pay

**Responsible to**: Match Day Wellbeing Support Supervisor

**Location**: Elland Road Stadium, Elland Road, Leeds, West Yorkshire, LS11 0ES

**Aim of Role**:The Matchday Wellbeing Support Officer is part of the Wellbeing team with responsibility for the safeguarding and welfare matters for visitors to the stadium on matchdays. promote a positive and caring culture across the matchday team.

**Duties and responsibilities**:

- To attend all home matches and ensure relevant support or assistance for children, young people and adults at risk is given where necessary.
- To take a proactive approach to safeguard and promote the welfare of children, young people and adults at risk to ensure all Matchday staff and volunteers understand their role in safeguarding children, young people and adults at risk.
- Report and record safeguarding and/or poor practice concerns in line with the Club Safeguarding Policy
- Use MyConcern to log safeguarding reports and actions
- Remain in your allocated position at all times, unless authorised to leave by the Supervisor;
- Remain vigilant at all times
- Undertake and attend additional training as identified or as required;
- Any other reasonable duties.

**Required Behavioural Attributes**:

- Strong interpersonal skills
- Reliable, punctual & honest
- Excellent communication skills
- Positivity and objectiveness
- Ability to use initiative and be creative
- Able to adapt to changes in a fast-moving environment;
- Adaptable/Flexible/Willing to make change;
- Calm/studious;
- Ability to multi task, meet deadlines and maintain schedules;
- Able to work under pressure and sometimes without specific instruction;
- Approachable.
- Must adhere to confidentiality and data protection procedures at all times
- Ability to prioritise and manage time effectively
- Confident and assertive
- Ambition, passion and willingness to learn

**Qualifications & Skills**:

- Having attended safeguarding training and/or relevant experience in a safeguarding, or welfare role.
- FA children safeguarding certificate
- FA welfare officer certificate
- A child-centred approach
- Experience of working with children, young people and adults at risk
- Desirable - experience of working in large sporting venues

**Equality & Diversity Statement**:
**Safeguarding & Recruitment Statement**:
Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility.

This role will require an enhanced DBS

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation

**Job Type**: Part-time

**Salary**: £12.44 per hour

**Benefits**:

- Company events
- Employee discount
- Store discount

Day range:

- Every weekend
- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Elland Road, LS11 0ES: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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