Patient Coordinator
3 months ago
The Devonshire Clinic is seeking an organised and motivated Patient Pathway Coordinator to join our busy team
The Devonshire Clinic is a private dermatology clinic situated in the centre of the Harley Street Medical district in London. Our team of highly experienced dermatologists provide specialised treatment solutions across our three core specialities - skin cancer, medical dermatology and cosmetic dermatology.
**Key Responsibilities**:
- Provide excellent high quality patient service, to include greeting patients and addressing patient enquiries with professionalism and courtesy
- Handle incoming calls and direct as appropriate
- Efficiently co-ordinate patient appointments and procedures
- Serve as liaison between patients, dermatologists and other medical professionals to ensure clear and effective communication.
- Implement all administrative processes along the patient pathway to ensure the patients journey is managed efficiently and smoothly
- Day to day diary management
- Ensure that all invoicing and billing is completed promptly and accurately at all times
- Teamwork and communication
**Skills required**:
- Have a positive attitude, be friendly and welcoming and enjoy face-to
- face interaction with patients
- Exceptional organisational and multitasking skills
- Strong communication skills both written and verbal
- Ability to work effectively as part of a team
- Awareness of importance of patient confidentiality
- Awareness and understanding of CQC regulation
This is a full-time permanent position working Monday to Friday within a small admin team.
**Salary**: From £25,000 per annum
**Salary**: From £25,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, W1G 7AF: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Medical Reception: 1 year (required)
Work Location: In person
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