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Patient Coordinator

7 months ago

London, United Kingdom The Devonshire Clinic Full time

The Devonshire Clinic is seeking an organised and motivated Patient Pathway Coordinator to join our busy team

The Devonshire Clinic is a private dermatology clinic situated in the centre of the Harley Street Medical district in London. Our team of highly experienced dermatologists provide specialised treatment solutions across our three core specialities - skin cancer, medical dermatology and cosmetic dermatology.

**Key Responsibilities**:

- Provide excellent high quality patient service, to include greeting patients and addressing patient enquiries with professionalism and courtesy
- Handle incoming calls and direct as appropriate
- Efficiently co-ordinate patient appointments and procedures
- Serve as liaison between patients, dermatologists and other medical professionals to ensure clear and effective communication.
- Implement all administrative processes along the patient pathway to ensure the patients journey is managed efficiently and smoothly
- Day to day diary management
- Ensure that all invoicing and billing is completed promptly and accurately at all times
- Teamwork and communication

**Skills required**:

- Have a positive attitude, be friendly and welcoming and enjoy face-to
- face interaction with patients
- Exceptional organisational and multitasking skills
- Strong communication skills both written and verbal
- Ability to work effectively as part of a team
- Awareness of importance of patient confidentiality
- Awareness and understanding of CQC regulation

This is a full-time permanent position working Monday to Friday within a small admin team.

**Salary**: From £25,000 per annum

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W1G 7AF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Reception: 1 year (required)

Work Location: In person