2nd Line IT Support Ai Vehicle Technology, R&d

2 weeks ago


London, United Kingdom Ernest Gordon Recruitment Limited Full time

**2nd Line Line IT Support (**AI Vehicle Technology, R&D**)**

Woolwich

**£40,000 - £45,000 + Internal Training + Company Benefits + Career Progression**
- Are you an experienced 3rd Line IT Support Engineer looking for the opportunity to progress your career for a company that provide market leading vehicle safety AI technology, who's technology is trusted by TFL, the AA, and RAC?_

Do you want the opportunity to work in an ambitious company, who are currently investing heavily to push their own AI technology, who are poised to launch several exciting new technologies to automotive OEMs, channel partners and the fleet/commercial vehiclemarket?

On offer in a great opportunity for a 3rd Line IT Support Engineer to join a small but very talented team, with great training opportunities to progress to all areas of the business.

In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team to provide advanced telephone and remote technical support, through effective use of the support ticket system

This role would suit someone with experience in 2nd/3rd Line IT support, looking to progress their career in an extremely ambitious company.

**The Role**:

- To provide advanced telephone and remote technical support to customers
- support through effective use of the support ticket system.
- Occasion client site visits

**The Person**:

- Experienced in providing 2nd/3rd Line IT support
- Experience using a ticketing system to provide support
- Linux experience

**Key words**: _Windows Server, Networking, Microsoft Office 365, IT Support, Second Line Support, 2nd Line Support, Linux, 3rd Line Support_



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