Bookings Assistant

1 month ago


Cheltenham, United Kingdom Cobalt Full time

Printing and despatch of correspondence to patients, referrers and other healthcare professionals. Carry out and record patient safety screening procedure and ensure all relevant clinical information is obtained and recorded prior to appointment. Monitor and maintain an efficient appointment pending system through the Patient Administration System (PAS). To assist in providing a welcoming, smooth running and efficient Reception service to cover lunch breaks, annual leave/absence and on a rotad basis on Saturdays and late night clinics.

To liaise with the Radiology, Oncology and other healthcare professionals within the NHS and private sector in the course of administrative duties and to arrange patient appointments. Any other duties commensurate with the grade of this post as may be required. Management of Resources Collectively to share responsibility for monitoring and maintaining adequate stock levels of patient information leaflets, stationery, IT consumables. Line management There is no line management responsibility associated with this post.

**Teamwork This will involve**: To work collaboratively with other departments within Cobalt Champion the professional integrity of the organisation Adhere to corporate policy and procedure Personal Development All Cobalt staff are required to participate in the organisations annual appraisal review scheme. The end of year appraisal will include a personal development review where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. Health and Safety In addition to any responsibilities specified within your job description above, it is your duty to: Take reasonable care of the health and safety of yourself and of the other people who may be affected by actions and omissions at work.

Co-operate with the employer in ensuring that all statutory and other requirements are complied with. Infection Control To be aware of responsibilities for infection prevention and control. Co-operate with the employer in ensuring that all infection prevention and control policies and procedures are complied with. Conduct hand hygiene in accordance with Cobalt policy, challenging those around you who do not.

Equality and Diversity It is the responsibility of all employees to support the Charity's vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies. Data Protection If required to do so, to obtain, process and/or use information held on computer or other IT system in a fair and lawful way. To hold data only for specific registered purpose and not use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed.


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