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Building Safety Communications Officer

1 month ago

London, United Kingdom Page Personnel - UK Full time

Work for a leading and expanding housing associations.
- Hybrid working and competitive salary.

**About Our Client**:
Our client is a leading G15 Housing Association.

The key responsibilities:

- Provide high level specialist advice and information regarding cladding and building safety remediation works, Fire Risk Appraisal of the External Walls (FRAEW) process, grant positions and legal proceedings.
- Prepare high-quality responses to informal complaints and enquiries
- Draft high level written correspondence to residents and stakeholders, providing update on legal proceedings and status of cladding remediation works.
- Support the Building Safety/Fire teams to identify learnings from queries that results in continuous service improvement.

**The Successful Applicant**:

- Previous experience working within building safety in the housing industry (cladding remediation works experience) is ideal.
- High level of IT skills and literacy including proficiency in Microsoft - Word & Excel.
- Enhanced letter writing skills with the ability to adapt information for the audience.
- A proven track record of delivery in a demanding and fast paced environment.
- Enthusiastic about working in a customer services environment and ability to empathise with residents.

**What's on Offer**:
What is on offer?
- Salary increasing to £37,163 after 12 months.
- Hybrid working
- 28 days annual leave + bank holidays
- Contact
- László Fehér
- Quote job ref
- JN-112023-6253842
- Phone number
- +44 207 269 2126

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