Building Safety Communications Officer

2 weeks ago


London, Greater London, United Kingdom Page Personnel - UK Full time
Work for a leading and expanding housing associations.

  • Hybrid working and competitive salary.

About Our Client:

Our client is a leading G15 Housing Association.

The key responsibilities:

  • Provide high level specialist advice and information regarding cladding and building safety remediation works, Fire Risk Appraisal of the External Walls (FRAEW) process, grant positions and legal proceedings.
  • Prepare highquality responses to informal complaints and enquiries
  • Draft high level written correspondence to residents and stakeholders, providing update on legal proceedings and status of cladding remediation works.
  • Support the Building Safety/Fire teams to identify learnings from queries that results in continuous service improvement.

The Successful Applicant:

  • Previous experience working within building safety in the housing industry (cladding remediation works experience) is ideal.
  • High level of IT skills and literacy including proficiency in Microsoft
  • Word & Excel.
  • Enhanced letter writing skills with the ability to adapt information for the audience.
  • A proven track record of delivery in a demanding and fast paced environment.
  • Enthusiastic about working in a customer services environment and ability to empathise with residents.

What's on Offer:

What is on offer?

  • Salary increasing to £37,163 after 12 months.
  • Hybrid working
  • 28 days annual leave + bank holidays
  • Contact
  • László Fehér
  • Quote job ref
  • JN
  • Phone number


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