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On Board Customer Service Assistant

8 months ago

Holyhead, United Kingdom Avanti West Coast Full time

Ready to be part of our Team at Holyhead? We are recruiting for Customer Service Assistants to work on board.

Contracts available - full and part time

If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for. You should be shiny-shoed neat and professional - as well as a good listener and a master of thinking on your feet.

**_What is the purpose of this job?_**

To deliver excellence in customer service and hospitality to our onboard passengers ensuring that they have the very best journey experience with Avanti West Coast.

**_What Skills do I need?_**
- The ability to provide a consistently high level of performance and Customer Service.
- Good level of product and service knowledge
- Attention to detail and ability to solve problems
- Positive and proactive
- Great communication skills

At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use