Help Desk Operative 13819318

2 months ago


Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full time

Multi Trades Recruitment is looking for an experienced Helpdesk Operative for a job based in Worthing area.

**About The Job**:
**Schedule**:

- DAY/Nights
- £12.50 Per hour

**Role**:

- Working on a busy Helpdesk within a Facilities Management environment.
- Log reactive tasks on the CAFM system.
- Download and allocate worksheets for engineers/cleaners/sub-contractors.
- Update CAFM once engineers/cleaner’s/Sub contractors' feedback is received.
- Order parts for further works where necessary.
- Arrange for quotes to be raised where required.
- Strictly monitor all open tasks until resolution.
- Close down tasks on CAFM once completed.
- Produce reports to demonstrate Helpdesk performance.
- Prepare for cut-over imminently to the new CAFM system.
- Scan and file completed worksheets.

**About You**:

- Strong communicator.
- Competent with IT software.
- Self-managing.
- Hard-working.
- Well presented.
- Good Telephone Manner.
- Ability to work under pressure and manage numerous tasks at the same time.
- Highly motivated and enthusiastic.
- A positive can-do attitude.
- Focused and committed.

**About Multi Trades Recruitment Limited**:


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