See more Collapse

Customer Service Administrator

1 month ago


Paisley, United Kingdom Trodat UK Ltd Full time

**CUSTOMER SERVICE ADMINISTRATOR**

**Rate**: £20,592 (£9.90 per hour) + plus monthly company bonus

**Hours**: Full-time 40 hours (Monday-Friday) On site working.

Trodat UK Ltd is part of the Trodat-Trotec Group, the global market leader for self-inking stamps, marking products and laser engraving machines. From our Paisley site, we produce over half a million stamps and marking products every year to precise customer requirements.

The vacancy for Customer Service Administrator exist in Customer Service department and will report to the Customer Services Team Leader, you will be responsible for maintaining high levels of customer satisfaction by dealing with enquiries in an effective and timely manner, excellent administrative skills, an eye for detail, and a passion for ensuring customers receive the highest quality of service.

The successful applicant will have experience within a Customer Service environment and be able to demonstrate experience working within a team environment. You will have a strong customer focus and ability to identify and solve problems in a timely manner.

To be successful in this position you must have the following skills and experience:
**Key duties -**
- Ability to deal with queries in a professional manner both verbally and in writing,
- Order progress
- Quotations
- Enquiries
- Providing resolution within agreed timescales
- Account Management
- Identifying potential process improvements and make recommendations to appropriate management staff.
- Actively support all team members to enable all operational goals are achieved
- Multi-skilled with the ability to adapt to different working practises quickly
- Ability to work accurately, check documentation for accuracy,

**Key Skills**
- Outgoing with excellent interpersonal and communication skills,
- Positive, passionate and enthusiastic approach to customer service
- PC Literate
- Must have good attention to detail
- Problem solving skills
- Knowledge of SAP is an advantage

I

**Salary**: £20,592.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)
- Microsoft Office: 1 year (preferred)
- Communication skills: 1 year (preferred)

Work Location: One location


We have other current jobs related to this field that you can find below


  • Paisley, United Kingdom Trodat UK Ltd Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **Rate**: £22,672 (£10.90 per hour) + plus monthly company bonus **Hours**: Full-time 40 hours (Monday-Friday) On site working. Trodat UK Ltd is part of the Trodat-Trotec Group, the global market leader for self-inking stamps, marking products and laser engraving machines. From our Paisley site, we produce over half a...


  • Paisley, United Kingdom Trodat UK Ltd Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **Rate**: £20,592 (£9.90 per hour) + plus monthly company bonus **Hours**: Full-time 40 hours (Monday-Friday) On site working. Trodat UK Ltd is part of the Trodat-Trotec Group, the global market leader for self-inking stamps, marking products and laser engraving machines. From our Paisley site, we produce over half a...


  • Paisley, United Kingdom Resourcing Solution Consultants Full time

    **Our industry leading client are looking for an Administrator** **for their depot near Paisley** **Responsibilities**: Reporting to the Service Manager, as a key part of the team you will be responsible for processing job cards, orders, invoices and handling payments. The successful applicant will be expected to uphold and further the company’s strong...


  • Paisley, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant fully flexible over 7 days** to join our team at **RVS Cafe, Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per...


  • Paisley, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant fully flexible over 7 days to join our team at RVS Cafe, Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN. You will join us on a part-time,  permanent basis, and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum).About...


  • Paisley, United Kingdom Driver Hire Full time

    **Customer Service Representative / Branch Assistant** **Glasgow Airport (Paisley)** **£21,911** **Full time and permanent role** **DRIVING LICENCE REQUIRED** We are recruiting for a Customer Service Representative for our customer - one of the leading rental companies in the UK. As Customer Service Representative you will be responsible for...


  • Paisley, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant fully flexible over 7 days to join our team at RVS Cafe, Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN. You will join us on a part-time,  permanent basis, and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum)....


  • Paisley, United Kingdom Royal Voluntary Service Part time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant fully flexible over 7 days to join our team at RVS Cafe, Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN. You will join us on a part-time,  permanent basis, and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per...


  • Paisley, United Kingdom Huntress Full time

    Hours: 8am - 4:30pm Our client is looking for someone who is available to start on an on-going, long term temporary basis. Responsibilities include: - Speaking to customers, dealing with inbound/outbound calls answering queries etc. - General administration duties. - Navigating the system, and data entry tasks onto the system. - Has experience within...


  • Paisley, Renfrewshire, United Kingdom Excellerate Services Full time

    GSA is a leading provider of contract cleaning and support services, working in partnership with throughout the UK and Ireland. Established in 1997, we specialise in retail, distribution centres and corporate office cleaning.We work with many of the UK and Ireland's best-known retail and distribution companies, and our enviable client retention rate is...


  • Paisley, United Kingdom Jewson Builders Merchants Full time

    **Do you have Sales experience in the building industry/ Building Merchant?** **Are you driven, motivated and proactive?** **We have a new vacancy for a Senior Sales Customer Service Advisor at Jewson in Kirkcaldy Competitive Salary + Pension + Life Assurance + 33 days holiday per year + Opportunities to Progress and build a career** This is a highly...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Customer Service Representative - Paisley This is a full-time permanent role. Working 4 days in the office and 1 day at home. When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality, and innovation. As part of a successful, growing global organization you will be encouraged to...


  • Paisley, Renfrewshire, United Kingdom Ferguslie Park Housing Association Full time

    Ferguslie Park Housing AssociationCorporate Customer Services AssistantGrade EVH Grade 4, points - 12Responsible to Finance & Corporate Services Manager, Ferguslie Park HAReporting to Corporate Governance CoordinatorObjective To be a primary point of contact the Association, provide efficient customer service internally & externally.Communication/ All FPHA...


  • Paisley, United Kingdom HRC Recruitment Full time

    **German Speaking Customer Service Advisor (12 Month FTC) - Renfrewshire - Salary £25,000 p/a + DOE** **Are you a fluent German speaker? Do you have customer service experience? Are you looking for a new opportunity to utilise your language skills working for an established, global business?** We are looking to speak to **fluent **German and English...


  • Paisley, Renfrewshire, United Kingdom Carlton Die Castings Ltd Full time

    The role involves working within the office department of a busy and fast paced engineering company. The main duties will be communicating with customers, providing regular updates on order status, order processing and general office administration.The role is full time with no working from home available.Job Type: Part-timePart-time hours: 36 per...


  • Paisley, Renfrewshire, United Kingdom Jewson Builders Merchants Full time

    Do you have Sales experience in the building industry/ Building Merchant?Are you driven, motivated and proactive?We have a new vacancy for a Senior Sales Customer Service Advisor at Jewson in Kirkcaldy Competitive Salary + Pension + Life Assurance + 33 days holiday per year + Opportunities to Progress and build a careerThis is a highly experienced branch...

  • Service Administrator

    4 weeks ago


    Paisley, United Kingdom Barnardo's Full time

    Barnardos is working in partnership with Renfrewshire Council and wider third sector to improve outcomes for families in the Renfrewshire area. Due to the recent growth of the Early Help - Social Work Front Door pilot that is currently being delivered across Paisley North and Paisley South Duty Social Work Teams, to Duty SW teams Renfrewshire wide we are...


  • Paisley, United Kingdom Allstaff Full time

    Allstaff Office Division requite a Transport Administrator for our well established client based Paisley. This is a hybrid role where two days are based from home and 3 in the office. Hours of work are 9am-5pm or 10am-6pm Monday to Friday. key responsibilities of the job holder include: - Performing customer verifications, providing insurance and claims...


  • Paisley, United Kingdom Carlton Die Castings Ltd Full time

    The role involves working within the office department of a busy and fast paced engineering company. The main duties will be communicating with customers, providing regular updates on order status, order processing and general office administration. The role is full time with no working from home available. Pay: From £11.44 per hour **Benefits**: -...


  • Paisley, United Kingdom Carlton Die Castings Ltd Full time

    The role involves working within the office department of a busy and fast paced engineering company. The main duties will be communicating with customers, providing regular updates on order status, order processing and general office administration. The role is full time with no working from home available. **Job Type**: Part-time Part-time hours: 36 per...