Services Project Specialist

3 weeks ago

Peterborough, United Kingdom SUEZ Full time

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._
- The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today_

**The Services Project Specialist role sits within of Services Project Management team for the VWTS Asset Team based at the Peterborough Service Centre. The team is responsible for ensuring a world class service in providing a wide range industrial Customers with hire of temporary water treatments solutions across Europe. The team are responsible throughout the whole life of the service contract from receipt of customer order to the issuing of final invoice.**

**DUTIES AND RESPONSIBILITIES**
- Lead the execution of small-medium scale & emergency contracts for rental of temporary water treatment solutions.
- Provide support to project managers for larger or more complex projects where required.
- On call support for emergency deployments & technical support such as trouble shooting out of hours. This is in weekly rotation with others as part of an on-call support team.
- Coordinate & communicate directly with key stakeholders i.e. Customers, internal teams & 3rd party suppliers to ensure a comprehensive handover & completion at each phase of projects end to end.
- Partners with support functions such as Logistics, Production, Maintenance, Sales, Engineering & Field teams to enable the execution of their assigned projects.
- Provides oversight & reporting on overall contract compliance of assigned projects including delivery & commissioning schedules, maximising uptime during operation as well as quality & quantity of water produced.
- Reviews operational data from job sites, advises or coordinates technical support. Leading issue escalation through to action follow-up and closure.
- Processing internal & external orders necessary for operations, maintenance and repairs (e.g. equipment trouble reports, purchase requests, vendor invoices)
- Responsibility for ensuring sufficient Customer purchase orders are available, processing invoices correctly & on time as well as efficient execution of the project. Therefore, minimising risks generating potential delays to delivery or Customer payments or additional costs to the project.
- Actively participates in promoting Environment, Health & Safety standards in both the Peterborough facility & their own remote project sites. Actions EHS concerns & works to resolve near misses.
- Facilitate return on experience activities such as warp up meetings, lessons learned or review of customer feedback to establish improvement areas & potential best practices.
- Advocates continuous improvement by working towards related goals through the completion of assigned improvement objectives.

**Education**:

- Early career graduate or comparable experience in a relevant STEM or industrial background.

**Skills/Experience**:

- Experience of or ability to learn about water treatment technologies - Filtration, Reverse Osmosis, Ion Exchange.
- Experience working with or an aptitude to learn and use digital software packages such as Microsoft office, Google, SAP or equivalent.
- Organised & self-motivated as well as the ability to adapt to multiple & changing priorities.
- Can demonstrate ability to work as part of a team & willing to taking the lead when required.
- We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success._
- We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace_

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