Operations Assistant

2 weeks ago


StokeonTrent, United Kingdom Clinisupplies Full time

Revision 1
October 2023

Operations Assistant - Maternity Cover

**Reporting to**:
Distribution Centre Manager

**Direct Reports**:
N/A

**Department**:
Operations

**Location**:
Stoke-On-Trent

**Working Hours**:45 hours per week, 7am - 5pm**
**Company Information**

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence
products for managing acute and chronic condition. The company also offers a portfolio of bandages and
garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK,
China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients’ homes through
Clinidirect, its dispensing appliance contractor.

Clinisupplies is focused on developing products which are simple and discreet to use. Its product
development team works with clinicians and pa
- ents to develop a strong product pipeline to be
manufactured at its CE, ISO, US FDA approved facilities.

**Role summary**

We are recruiting for an Operations Assistant to work for our company. Working as Operations Assistant your
responsibilities will include reporting directly to the Manager, you should also be well-versed in internal
operations, take minutes at meetings, forward and distribute mail as required, and prepare and file relevant
documents.

This is a maternity cover role for a fixed term contract until April 2024.

**Key Responsibilities**:

- The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all _
- the duties that you may be required to do _
- Assist the manager with operational issues
- Prompt answering the questions of staff and other stakeholders
- Provide excellent customer service and maintaining relationships with internal departments
- Prepare and filing forms and other documents
- Assist with recruitment and onboarding processes
- Take inventory of office supplies as needed
- Update logs and order forms
- Analyse all operations and forwarding suggestions for improvement to the manager

Revision 1
October 2023
- Printing Orders
- Courier Management
- Managing transport requirements
- Manifest Creation
- Preparation of export paperwork
- Scanning documentation and saving in appropriate folders
- Investigating Customer Complaints
- Booking out orders
- Managing pallet usage
- Booking Containers
- Managing inbound deliveries
- Ordering warehouse/office consumables

**Experienced Required:
- High attention to detail and quality of work
- Good computer skills
- Previous experience in a similar role
- Excellent written and verbal communication skills
- Superb organisational skills
- Outstanding interpersonal skills
- Willingness to learn

reassignment, religion or belief, marital status, or pregnancy and maternity.

Clinisupplies is dedicated to the continuous development of our employees and offer excellent career



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