Customer Service Sales Manager
1 week ago
Customer service Sales Manager required in a brand-new position for our Sudbury based client. As customer Service sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets, monitoring performance whilst providing an excellent first-class service to the company’s existing and new clients. It is essential that you monitor your team’s performance in being sympathetic and very patient with customers as they may be vulnerable and need lots of help when making an enquiry and purchasing their product and not feeling pushed to make a purchase to hit their target. If you possess experience in a customer service and Sales manager role where you have led a small team and pride yourself on understanding your customers’ needs and ensuring your team deliver this, send you cv now
The Role
* Leading and overseeing a small team internal team as well a national field sales team
* Ensure team are delivering a seamless customers experience
* Cary out one to one and team meetings
* Giving team targets and monitoring the performance to achieve the best from them
* Lead your team in delivering a first-class service whilst being empathic and sensitive due to the type clients they may encounter
* Building relationships across the internal and external teams
* Train new member of staff as well as provide ongoing training and support to existing staff
* Promoting sales and monitoring targets set to team
* Managing call figures an addressing any issues
* Analysing call data to improve sales and customer service
* Managing customer issue resolution from start to finish
* Checking sales contracts
* Answering calls and emails as required and handling appropriately
* Monday to Friday 8.30am-5.30pm
The Person
* Previous experience in a customer service/sales management role leading a team
* Ideally have worked within a role delivering a first-class customer service/sales whilst maintaining a sensitive and empathic attitude
* Excellent people skills across all levels
* Able to identify any staff issues and deal with appropriately
* Excellent organisational skills and the ability to self-manage and prioritise workload
* Previous working in a fast paced environment
* Excellent problem-solving skills
* Easily adaptable to a variety of tasks
* Ability to lead a team and develop strong relationships
Benefits to you
* Competitive salary £30k basic plus bonus
* Full training on all the company’s products
* Opportunity to work for forward thinking and constantly evolving company
* Lovely working environment
* Easy to get to location
* Nice team environment
* Free car parking
If you have not heard back from us within 10 days your application has been unsuccessful
-
Customer Service Sales Manager
1 week ago
Sudbury, United Kingdom A Team Recruitment Ltd Full timeCustomer service Sales Manager required in a brand-new position for our Sudbury based client. As customer Service sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets,...
-
Customer Service Sales Manager
4 days ago
Sudbury, United Kingdom A Team Recruitment EA Limited Full timeCustomer service Sales Manager required in a brand-new position for our Sudbury based client. As customer Service sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets,...
-
Customer Service
1 month ago
Sudbury, United Kingdom Just Recruitment Group Full timeEden Recruitment Solutions Ltd T/A Just Temps are currently seeking a Customer Service Assistant - UK Sales for our Client based in Sudbury, Suffolk. Working Monday - Friday 8am - 4pm ( 1 hour for lunch ) This role is Temporary ongoing… This role will include the following duties but not limited to: Receiving Orders Via email for UK Sales...
-
Customer Service
3 weeks ago
Sudbury, United Kingdom Just Recruitment Group Full timeEden Recruitment Solutions Ltd T/A Just Temps are currently seeking a Customer Service Assistant - UK Sales for our Client based in Sudbury, Suffolk. Working Monday - Friday 8am - 4pm ( 1 hour for lunch ) This role is Temporary ongoing… This role will include the following duties but not limited to: Receiving Orders Via email for UK Sales...
-
Customer Service
4 weeks ago
Sudbury, United Kingdom TGA Mobility Ltd Full time**The Company** We are a well-established and respected national mobility company based in Sudbury, Suffolk. We manufacture, retail, distribute and repair mobility products nationwide. The company prides itself on producing excellent products, creating a great working environment and delivering first class customer experience. **The Job** We are looking...
-
Customer Service
1 week ago
Sudbury, United Kingdom Just Recruitment Group Full timeEden Recruitment Solutions Ltd T/A Just Temps are currently seeking a Customer Service Assistant - UK Sales for our Client based in Sudbury, Suffolk.Working Monday - Friday 8am - 4pm ( 1 hour for lunch ) This role is Temporary ongoing...This role will include the following duties but not limited to:Receiving Orders Via email for UK Sales DepartmentPrinting...
-
Sales and Customer Support
3 weeks ago
Sudbury, United Kingdom Specflue Ltd Full timeSpecflue is the UK’s leading supplier of flue, chimney and renewable energy products. The head office includes industry leading training facilities via the National Chimney Academy and Renewables Training Centre. With some 6,000 stocked items, including flexible flue liners, chimney cowls, single wall and twin wall flue systems and a variety of renewable...
-
Customer Service Executive
3 weeks ago
Sudbury, United Kingdom Just Recruitment Group Ltd Full timeJust Recruitment is working with a growing organisation, based on the outskirts of Sudbury. They are looking to add a Customer Service Executive to their existing team. The purpose of this role is to manage the customer journey, through the business from start to business - encouraging a customer focused approach across the wider business team. The goal is...
-
Sales Manager
1 week ago
Sudbury, United Kingdom A Team Recruitment Ltd Full timeSales Manager required in a brand-new position for our Sudbury based client. As sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets, monitoring performance whilst...
-
Sales Manager
4 days ago
Sudbury, United Kingdom A Team Recruitment Ltd Full timeSales Manager required in a brand-new position for our Sudbury based client. As sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets, monitoring performance whilst...
-
Customer Service Leader
4 weeks ago
Sudbury, United Kingdom Adecco Full time**Do you have a passion for delivering the best customer service experience?** **Looking for the autonomy to grow?** Based in Sudbury this is an independent retailer who supports customers all over the UK and Europe. This is an exciting position within the Customer Service department where you will be supporting the growth of the business and have a team...
-
Customer Service Leader
1 day ago
Sudbury, United Kingdom Adecco Full time**Do you have a passion for delivering the best customer service experience?** **Looking for the autonomy to grow?** Based in Sudbury this is an independent retailer who supports customers all over the UK and Europe. This is an exciting position within the Customer Service department where you will be supporting the growth of the business and have a team...
-
Sales Manager
5 days ago
Sudbury, United Kingdom A Team Recruitment EA Limited Full timeSales Manager required in a brand-new position for our Sudbury based client. As sales Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets, monitoring performance whilst...
-
Customer Service Representative
3 days ago
Sudbury, United Kingdom Just Recruitment Full timeJust Recruitment is working with a growing organisation, based on the outskirts of Sudbury. They are looking to add a Customer Service Executive to their existing team. The purpose of this role is to manage the customer journey, through the business from start to business - encouraging a customer focused approach across the wider business team. The goal is...
-
Sales and Customer Service Assistant
2 days ago
Sudbury, United Kingdom SLS Recruitment Full timeAre you a graduating college or university student contemplating the next step? ALL successful candidates must be 18+ to be considered for this role and will be required to attend daily meetings in the office. You've invested in your education, and now our client wants to invest in your development. Do you enjoy a challenge? Do you have a hardworking...
-
Sales and Customer Service Assistant
2 days ago
Sudbury, United Kingdom SLS Recruitment Full timeAre you a graduating college or university student contemplating the next step?ALL successful candidates must be 18+ to be considered for this role and will be required to attend daily meetings in the office.You've invested in your education, and now our client wants to invest in your development.Do you enjoy a challenge? Do you have a hardworking mentality...
-
Sales and Customer Service Assistant
2 weeks ago
Sudbury, United Kingdom SLS Recruitment Full timeAre you a graduating college or university student contemplating the next step ALL successful candidates must be 18+ to be considered for this role and will be required to attend daily meetings in the office. You've invested in your education, and now our client wants to invest in your development. Do you enjoy a challenge Do you have a hardworking mentality...
-
Customer Sales Advisor
4 weeks ago
Sudbury, United Kingdom Halfords Full timeAge 22+ £11.10 per hour + performance related bonus - Age 21 £10.50 per hour + performance related bonus - Under 21 £9.10 per hour + performance related bonus This position is based at our Sudbury store. Core hours are 20 per week plus overtime. Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in...
-
Sales Team Manager
1 hour ago
Sudbury, United Kingdom A Team Recruitment Ltd Full timeSales Team Manager required in a brand-new position for our Sudbury based client. As Sales Team Manager, you will manage a small team of in-house customer service and sales executives as well as the field sales executives where you will strive to get the most from your team by leading them by example, giving them attainable targets, monitoring performance...
-
Customer Service Apprentice
2 weeks ago
Sudbury, United Kingdom Perrywood Garden Centre & Nurseries Ltd Full time**Customer Service Apprenticeship** **Full-time,** **8.30 am to 5 pm Monday to Saturday and 9.30 am to 4 pm Sunday** **(5 days a week, including one day at the weekend)** **About the role**: Are you ambitious and interested in starting a career in garden centre retailing but have little or no experience in the industry? We are looking to recruit a...