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Senior Sales Support Coordinator

4 months ago

Bracknell, United Kingdom Uxbridge Employment Agency Full time

Senior Sales Support Coordinator

We’re looking for a superstar Sales coordinator to join our client based in Bracknell.  But it doesn’t stop there, this administrator extraordinaire needs to be super client/customer driven, people orientated and thrive working in a busy and exhilarating environment of fast paced tech

You will provide critical administrative support to the Head of Sales and Procurement, whereby processing complex orders within a global market, always ensuring tip-top service delivery.  If you take great pride in providing a superior service, then please keep reading.

Key duties include:

Breaking down quotes and sending out pricing upon approval
Upload and send out detailed orders, confirmations and tracking
Ordering stock and following up and tracking for arrival
Raising supplier GRMs and ensuring they are shipped back where appropriate
Processing purchase orders to suppliers
Approving invoices – ensuring accuracy
Managing backorders
Booking and coordinating pallet shipments, inbound and outbound
Using the CRM system to input data
Raising customer RMA tickets
Managing the Head of Sales’ inbox
Distributing and logging new leads
Input data into Hubspot
Answering and distributing incoming calls
Any other ad hoc duties required as and when required
Please note that you will need to be flexibly and available occasionally in the evening to log on and process some orders, due to International clients.

Key requirements

2 years plus in a similar position, administrator support in a busy sales environment
Strong IT skills, including Excel, Word and Outlook
Knowledge and experience of using a CRM system
Strong attention to detail
Excellent telephone manner and email communications
Ability to follow processes
A positive attitude and a team player.
Company benefits include: 24 days holiday, private medical, pension and excellent social events including an annual all expenses paid trip abroad

If you are looking for an opportunity to work within fast-moving, fun and dynamic tech business, and enjoy managing processes, orders and customer requirements, then please apply today

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