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Service Transition

4 months ago


Manchester, United Kingdom Hays Technology Full time

Prestigious opportunity for a Service Transition & Design Analyst to join our pioneering digital transformation.

Co-ordinating an end to end Service Assurance (Service Design and Transition) processes. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.

If you possess a combination of some of the following skills, then LETS TALK

Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services
Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment
Demonstrable understanding of Availability Management, Capacity Management and Information and Governance
Understanding of ITIL
Experience of project delivery and working within a governance framework
Experience of security system implementation is advantageous but not essential.

In return, you will be rewarded with ongoing career development and training within a friendly, enjoyable, flexible team environment.

What you need to do now
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