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Business Support Administrator

1 month ago

West Malling, United Kingdom New Appointments Group Full time

Business Support Admin required in Kings Hill.

We are working with a client who required a business support basis initially a temporary position with the view to go permanent for the right candidate. This role is hybrid and office attendance is required once a fortnight. The role will involve assisting customers, managing billing, and maintaining accurate records.

Duties include:

Assisting with admin of on boarding new customers ensuring all information such as billing details are correct and up to date
Customer service via email or teams, providing support on any queries professionally
Running monthly billing reports for the services, checking for accuracy and handling any issues that may come up with billing and reporting.
Updating Excel spreadsheets and using tables to filter or find information
Updating the database
Processing and validating invoices
Build and maintain strong working relationships with colleagues, customers and suppliers.We are seeking an experienced office administrator with strong database management skills and a proven track record in delivering excellent customer service. The ideal candidate will possess outstanding communication abilities, be a team player, and demonstrate exceptional attention to detail. You will thrive in a fast-paced environment and be adept at meeting deadlines. As this role is primarily remote, self-motivation is crucial. Proficiency in Microsoft Word and Excel, including the ability to filter data and use pivot tables, is essential.

This role is Monday to Friday. 9-5 and pays £11.87ph. Training is done in the office for the initial 2 weeks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs